Bilingual Sales BDC Agent (English/Spanish)
$45k - $68kThe Harr Motor Group
Sales BDC Agent Bilingual (English/Spanish) New & Used Car Sales
Be the First Voice of Central Massachusetts' Most Recognized Dealership
Harr Auto Group's Business Development Center is the engine behind our showroom traffic, and we're looking for a bilingual Sales BDC Agent to help drive it. If you're a strong communicator who thrives on the phone, this is a role with real earning potential, real growth, and a team that invests in you from day one.
Why You'll Want This Job
- Competitive hourly base + commission and performance bonuses ($45K$68K+ based on performance)
- $500 sign-on bonus after 90 days
- Health benefits and $100/week childcare reimbursement
- Paid time off (1 week sick, 2 weeks vacation)
- Paid training with a clear path for growth across Harr Auto Group
- Supportive, office-based team environment (not a call center grind)
What You'll Do
- Be the go-to point of contact for our Spanish-speaking customers
- Handle inbound and outbound calls, texts, and emails for sales leads
- Qualify customers on credit situation, vehicle needs, and timeline
- Set and confirm showroom appointments for our sales team
- Follow up on unsold and uncontacted leads using proven BDC cadences
- Log all interactions in our CRM (DriveCentric)
- Hit weekly and monthly appointment and show-rate targets
- Join ongoing coaching and training to sharpen your skills
What You Bring
- Fluent in English and Spanish (verbal and written)
- Comfortable on the phone in a high-volume, fast-paced environment
- Strong multitasker with solid computer skills
- CRM experience a plus, but we'll train the right person
Position Details
Department: Business Development Center (BDC) Reports To: BDC Manager Schedule: Full-time, rotating schedule including some weekends Location: Worcester, MA
The Harr Motor Group$45k - $68k
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