MEDICAL ASSISTANT

We are seeking a compassionate and detail-oriented Medical Assistant to join our healthcare team. This role is vital to delivering high-quality patient care by supporting clinical staff, assisting with patient flow, and ensuring a positive experience for every patient who walks through our doors. As a Medical Assistant you will play a key role in supporting providers and improving patient outcomes. We are looking for someone who shares in the commitment of our organization’s philosophy of "partnership" with patients while integrating its values of Respect, Quality, Compassion, Integrity, and Excellence.

ESSENTIAL FUNCTIONS

• Review patient’s medical history.
• Elicit relevant information from patient/ patient’s caregiver regarding current and prior conditions or ailments.
• Elicit relevant information from patient/ patient’s caregiver regarding their lifestyle and behavior.
• Measure vital signs.
• Administer medication.
• Obtain and process specimens as directed.
• Assist providers with exams and/or procedures, per the PCMH/NCQA model of care.
• Conduct clinical supply inventories.
• Stock exam rooms.
• Maintain a safe and clean environment and verify that medical equipment is in working order.
• Develop positive, professional, long‑term relationships with patients and their caregivers.
• Educate patients and their caregivers on recommended techniques to improve and maintain good health.
• Fill in or rotate in role of Clinical Support Assistant as needed (see attached Job Description).
• Adjust approach appropriately according to the age and stage of cognitive development of the patient.
• Promote good health throughout the facility in conversation and behavior.
• Must maintain infection control standards at all times per organization policy.
• Process provider forms and ensure they are faxed back accordingly to LCH&D policy (e.g., FMLA, DME, utility subsidies, return to work).

QUALIFICATION REQUIREMENTS

• Certificate of completion from a Medical Assistant program.
• Must have CMA/RMA certification, or ability to earn such certification within six months from date of hire.
• Must have BLS Certification.
• Must meet CEU requirements mandated by law to maintain license.
• Must have a valid driver's license and satisfactory driving record.
• Bilingual Spanish speaking is a plus.

PHYSICAL DEMANDS

• Fine and gross motor skills will be frequently employed.
• Some lifting of supplies and equipment up to 50 lbs.
• 75% walking or standing, 25% sitting at a desk.
• Category I re: exposure to blood, bodily fluids, and communicable diseases.

PUBLIC AND PROFESSIONAL ACTIVITIES

• Local travel required.
• Attend relevant professional activities such as organization‑sponsored events as needed.
• Attend trainings and seminars as directed.
• Attend meetings as directed.

BENEFITS

• Competitive Compensation
• Paid Holidays
• Generous Paid Time Off (PTO)
• Health, Dental, and Vision Insurance
• Prescription Coverage
• Employer Paid Life Insurance
• Employer Paid Short‑ and Long‑Term Disability
• 401(k) Retirement Plan
• Giving back, outreach, and true advocacy to the patient community we serve.

Lorain County Health & Dentistry (LCH&D) values diversity and is committed to the equal opportunity of all persons, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, sexual orientation, veteran status, or any other status protected by law.

LCH&D is committed to the full inclusion of all qualified individuals. As part of this commitment, LCH&D will ensure that all persons with disabilities are provided reasonable accommodations for the hiring process. If an accommodation is needed please contact the LCH&D Human Resources Department.