SLA-Driven Call Center Operations Manager

ASM Research, An Accenture Federal Services Company

A federal services organization in Lansing, Michigan is seeking a Call Center Operations Manager to oversee daily operations, manage staff, and ensure compliance with federal privacy standards. Ideal candidates will have significant experience in project management, effective communication skills, and the ability to analyze operational processes. The compensation for this role ranges between $111,400 and $150K, coupled with a comprehensive benefits package. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company

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Vacancy posted 17 hours ago

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