Commission Sales - Accessories - The Shops at Mission Viejo

Job DescriptionJob DescriptionAt Nordstrom, our customers build our brand, but it is driven by our people. You will contribute to our long-standing culture and reputation by giving the best service, being a great teammate, and meeting sales goals. You bring expertise, energy, and genuine care to every interaction. You love fashion, thrive on building relationships, and take pride in creating an experience that brings customers back. This is a professional sales role with real earning potentialWhatever your department, your #1 job is the same: help customers feel good and look their best.In Jewelry, Handbags, Accessories & Luggage, you'll help customers complete their look and meet every day needs with jewelry, handbags, wallets, luggage, scarves, sunglasses, and other accessories. Use your fashion and product expertise to recommend items that fit a customer's style and lifestyle, and educate them on features, materials, craftsmanship, and brand differencesA day in the life…Deliver Nordstrom's 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, Follow-up.Build and grow a personal customer base through in-store interactions, outreach, and digital toolsOffer honest, confident style and fit feedback that earns trust and drives loyaltySet and achieve personal sales goals, and stay accountable to resultsKeep the department customer-ready, including stocking, re-merchandising, price markdowns, merchandise recovery, and participate in bi-annual inventory countStay current on product knowledge and trends to serve as a trusted style resourceShow up for your team every shift, communicate openly, contribute to a positive team environment, and pitch in to help the department stay productiveAble to commit to a flexible schedule to meet business needs, including evenings, weekends, and peak periodsFollow Up - Build lasting relationships to drive predictable business by using the 2-2-2 Method (follow up 2 days, 2 weeks, and 2 months after a purchase), Nordy Club enrollment, and Personal Book (your tool for tracking customers so outreach feels personal)You own this if you have…A genuine passion for fashion, styling, and customer experienceA self-motivated, goal-oriented approach with a track record of hitting targetsStrong communication and relationship-building skills with a wide range of customersA team-first mindset, looking for ways to help your teammates and department succeedComfort with technology and digital selling toolsThe ability to prioritize and stay organized in a fast-paced, high-volume environmentFlexibility to work varied hours based on business needsPhysical Requirements:Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.Frequent use of hands for grasping, fine manipulation, pushing and pullingHandle bulky and sometimes awkwardly shaped items, which include reaching for and lifting these items above the head. Regularly lift items weighing up to 10 pounds and occasionally up to 25 poundsPay Range DetailsThe pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.$18.80 - $18.80 HourlyAt Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men’s Fragrance sales roles typically receive is 3%.We’ve got you covered…Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:Medical/Vision, Dental, Retirement and Paid Time AwayLife Insurance and DisabilityMerchandise Discount and EAP ResourcesThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: few more important points...The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at . Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.Applications are accepted on an ongoing basis. 2026 Nordstrom, IncSummaryLocation: Mission Viejo, CAType: Variable