Data and Operations Coordinator

PLEASE ATTACH THE ADDITIONAL REQUIREMENTS LISTED AT THE BOTTOM OF THIS PAGE Job ID: 38417 Agency: Department of Health - Division of Licensure & Accreditation Location: Pierre or Sioux Falls, SD Salary: $30.31-$35.66 Hourly, depending on qualifications Pay Grade: J Closing Date: 11/18/26 This is a Full-Time position with the Department of Health - Division of Licensure & Accreditation. For more information on the Department of Health, please visit . The South Dakota Department of Health is seeking a detail-oriented and highly professional Data and Operations Coordinator. This position provides technical expertise in the development, implementation, administration, and evaluation of registration and data systems that support a Department of Health program. The Data and Operations Coordinator ensures data collection and reporting systems comply with federal and state regulations, conducts data analysis to support decision-making and evaluate public health outcomes, and provides technical assistance to staff, stakeholders, and the public on the use of these systems. Working closely with software vendors and program staff, this position helps ensure data accuracy, system effectiveness, and alignment with program goals and operational needs. The ideal candidate is a strong verbal and written communicator with experience in data analysis, data collection software, or public health. This role requires critical thinking, problem-solving, and the ability to analyze and interpret data. Come join our team and contribute to protecting public health. Essential Duties Manage the office's registration and data systems and maintain effective working relationships with software vendors. Develop and maintain software system training materials to be utilized by office staff and the public. Lead customer support during the implementation of a new software system and provide guidance to office staff as they assist stakeholders and the public in using the system. Liaison with the Bureau of Information and Technology. Lead software vendor discussions to support program objectives. Fulfill data requests from internal and external entities, ensuring appropriate approvals and timely responses. Conduct participant surveys and ensure data integrity. Develop and maintain dashboards, performance metrics, and analytical reports (Power BI/Tableau) to assess program's impact on public health outcomes. Provide data insights to guide policy and strategic decision-making. Work collaboratively with office staff to ensure accuracy and completeness in data collection and reporting. Work closely with software vendors and office staff to optimize data platforms and system workflow. This position is located in Pierre or Sioux Falls. This position works in a standard office setting, Monday-Friday, 8:00 a.m.-5:00 p.m. In-state travel required for meetings, reviews, trainings, and conferences. Opportunity for out of state travel for continuing education conferences. The Ideal Candidate Will Have Bachelor's degree in Public Health, Data Science, Information Systems, Epidemiology, Statistics, or related field; preference may be given for Masters degree. Minimum 3 years of experience in data management, analytics, or program evaluation Proficiency with analytical tools such as Excel, SQL, Power BI, Tableau. Knowledge of strong understanding of public health data, evaluation methods, and regulatory compliance; system software, work processes, and system management; skilled in data interpretation, critical thinking, and communicating technical information clearly; strong organizational skills and the ability to manage multiple priorities. Ability to write clear, detailed analytical reports; use data to make evidence-based decisions and evaluate public health outcomes; conduct interviews, collect information, and analyze data impartially; exercise independent judgment and make sound decisions based on program needs; organize, maintain, and safeguard accurate records and documentation; manage time effectively and handle multiple complex projects simultaneously; maintain professionalism, confidentiality, and objectivity in all interactions; interpret and respond to technical questions from software vendor during system development; facilitate meetings and lead professional staff. Additional Requirements This position is eligible for Veterans' Preference per ARSD 55:10:02:08. Successful applicant(s) will be required to undergo a background investigation. The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9. The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire. Benefits $0 premium employee health insurance option eleven paid holidays generous vacation and sick leave accrual dental vision other insurance options retirement benefits member of Class A retirement under SDRS You can view our benefits information here . South Dakota Bureau of Human Resources and Administration Telephone: View phone number on click.appcast.io Email: View email address on click.appcast.io 'An Equal Opportunity Employer' #LI-Onsite #J-18808-Ljbffr