House Supervisor

House Supervisor

PIONEER EAST - 41 - MCHENRY, IL 60050

Overview

Salary Range $51.00 - $53.00 Salary/year Position Type Full Time

Description

Department: IDD Residential Job Status: Full Time FLSA Status: Non-Exempt Reports To: Sr. Manager of Residential Operations and Training Grade/Level: 5 Amount of Travel Required: 50% Job Type: Regular Positions Supervised: DSPs Work Schedule: Monday thru Friday; 9:00AM-5:00PM/ some nights and weekends

POSITION SUMMARY The House Supervisor is responsible for the management and coordination of day-to-day program operations, assurance of program's compliance with applicable standards and regulations, assistance in program development and providing support to staff in carrying out program specific tasks to meet the needs of those individuals participating in the program of service. The House Supervisor is also responsible for providing skills training and other services to assigned program consumers as outlined in each individual's plan, including monitoring their acquisition of designated skills.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s) • Participate in recruiting and staff hiring processes. Supervise and coach staff for performance excellence. • Responsible for staff engagement and retention. • Assign staff shift duties and create effective checkpoints for efficient shift switch. • Utilize Paycom for all staff scheduling as per requirements. • Follow On-Call guidelines as required. • Train DSP staff and conduct OJT for all new staff and ensure staff follow all home standard operating procedures. • Cover open DSP shifts as needed and find staff coverage if there is a "sick house." • Approve benefit time, scheduling and payroll submissions. • Ensure staff complete data sheets and required paperwork • Participate as a member of the client interdisciplinary team, as requested, and communicate all service plan and issues to the Client Care Coordinator CCC/QIDP) including goal/data tracking and behavior plan management. • Follow all nursing protocols, Station MD Services, and staff training requirements • Communicate with guardians and family members on operational issues at the home.. • Issue disciplinary actions when/if needed. • Complete activity calendars and arrange/coordinate client activities. • Monitor Safety Drills, Environmental Reviews, and AED checklists to ensure timely and efficient completion. • Monitor client banking, client rent/bill payment, and client accounts to ensure accuracy and on time completion. • Complete residential attendance in EHR electronic records system. • Responsible for checking the MAR's and reporting issues to the nurse. • Pick up medication packets and provide medication information to nurses monthly. • Complete purchase orders for food and supplies for the home. • Coordinate van maintenance issues and repairs. • Ensure homes are well maintained and complete maintenance requests. • Assist with client activity and appointment transportation as needed. • Support move-in and move-out processes for incoming or departing clients. • Performs all other duties as assigned by Supervisor. • Follows HR policies and completes HR paperwork. Contacts HR with questions concerning either. • Regular, reliable, predictable attendance.

Qualifications

POSITION QUALIFICATIONSCompetency Statement(s)• Accountability & Dependability - Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight. Manages own time, priorities, and resources to achieve goals.• Adaptability and Flexibility - Adapts to changing business needs, conditions, and work responsibilities.• Confidentiality - This position requires the ability to maintain strict confidentiality, including, but not limited to financial and agency information pertaining to Pioneer stakeholders.• Creative & Innovative Thinking - Develops fresh ideas that provide solutions to all types of workplace challenges. Resolves difficult or complicated challenges.• Decision Making & Judgment - Makes timely, informed decisions that take into account the facts, goals, constraints, and risks.• Ethics & Integrity - Earns others' trust and respect through consistent honesty and professionalism in all interactions.• Relationship Building - Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect. Builds and maintains client and customer satisfaction (internal and external) with the services offered by the agency.• Teamwork - Promotes cooperation and commitment within a team to achieve goals and deliverables.SKILLS & ABILITIESEducation: High School Graduate or General Education Degree (GED): RequiredBachelor's Degree (four year college or technical school): PreferredExperience: 1 plus years of experience in a progressive leadership role1 plus years of experience in the DD fieldComputer Skills: EHR, Microsoft Office, Word, Excel, Powerpoint, OutlookCertifications &Licenses: DSP CertifiedOther Requirements: Must have and maintain a valid driver's license and pass agency vehicle training.Must be able to meet agency driver safety requirement of carrying personal vehicle insurance with the following limits:$50,000 bodily injury, each person$100,000 bodily injury, each accident$50,000 property damageAbility to use Phone, Fax, Copier, and file required.PHYSICAL DEMANDSN (Not Applicable) Activity is not applicable to this position.O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)Physical Demands Lift/CarryStand OWalk CSit OManually Manipulate OReach Outward FReach Above Shoulder CClimb NCrawl NSquat or Kneel OBend OGrasp OSpeak C10 lbs or less F11-20 lbs F21-50 lbs O51-100 lbs OOver 100 lbs OPush/Pull12 lbs or less O13-25 lbs O26-40 lbs N41-100 lbs NOther Physical Requirements• Vision (Near, Distance)• Sense of Sound - Ability to hear verbal communication• Sense of Touch• Ability to wear Personal Protective Equipment (PPE) - Universal precautions to avoid infectious disease• Sense of BalanceWORK ENVIRONMENTGeneral office environment. Weather and road conditions can be a factor while driving for the position. Frequent interaction with any stakeholder within the agency (i.e. supervisors, co-workers, clients, general public, outside agencies, etc.).