ERP Applications Specialist

ERP Application Specialist

At Ecore, we transform reclaimed rubber into innovative performance surfaces that protect people and the planet. Our products power everything from playgrounds and gyms to hospitals, courts, and even rockets—helping people in motion be their strongest, healthiest selves. As a high-growth, sustainability-driven company, we're leading the way in circular innovation by keeping rubber out of landfills and turning waste into wellness, safety, and performance. We're excited to find individuals who are eager to be part of a team that's driving global impact through innovation, sustainability, and purpose.

Location: 715 Fountain Avenue, Lancaster, PA 17601

Salary $75k-$80K

On-site Lancaster PA, (no relocation provided)

The ERP Application Specialist is a key member of the IT team and works cross-functionally with business partners to deliver stable, secure, and scalable application solutions. This role supports, maintains, and enhances the company's ERP and related applications to enable day-to-day operations, business growth, and long-term transformation.

The ERP Application Specialist designs and supports optimized solutions that align with company standards, security requirements, and best practices. This individual also supports integrations between applications and plays an active role in system health, upgrades, and continuous improvement. The role embodies the organization's core values, including a strong commitment to safety, excellence, innovation, trust, compassion, and empowerment.

Key Responsibilities

• Execute ERP and application initiatives aligned to the enterprise application roadmap
• Participate in ERP upgrades and updates, supporting related planning, testing, and deployment activities
• Configure, develop, test, and support ERP enhancements including BAQs, BPMs, dashboards, reports, and screen customizations
• Analyze, troubleshoot, and resolve ERP and application issues reported by end users
• Document and track incidents and service requests, ensuring timely and service-oriented resolution
• Create and maintain application, process, and user documentation
• Plan and deliver user training sessions and develop training materials
• Collaborate with business and technical stakeholders to analyze requirements and implement effective solutions
• Support application services in alignment with ITIL and service management practices
• Participate in change management and change control processes
• Coordinate with vendors and contractors in alignment with IT Supplier Management Office policies
• Monitor application performance and respond appropriately to system alerts
• Support business initiatives and projects that enable organizational growth
• Ensure safety, security, and quality standards are maintained across all application services
• Build strong working relationships across the organization and actively engage in mentorship and collaborative team practices

Qualifications

Education & Experience

• Associate degree or equivalent experience required
• Bachelor's degree in Information Technology, Computer Science, or a related field preferred
• Minimum of 3 years of ERP and/or enterprise application support experience
• Epicor ERP experience strongly preferred

Technical Skills

• Experience developing and maintaining BAQs, BPMs, dashboards, reports, and screen customizations
• Proficiency with SQL and working knowledge of C#, Java, or PowerShell
• Experience with SSRS and/or Crystal Reports
• Familiarity with relational databases, particularly Microsoft SQL Server
• Experience with Visual Studio, Microsoft 365, and Azure preferred
• Understanding of application development lifecycle principles and system testing practices
• Knowledge of IT security protocols and digital privacy standards

Additional Skills & Competencies

• Strong analytical and problem-solving skills
• Ability to communicate technical concepts clearly to non-technical audiences
• Customer-service mindset with the ability to provide recommendations and options
• Highly organized, self-motivated, and able to manage multiple priorities
• Ability to work collaboratively across teams in a fast-paced technology environment
• Familiarity with Lean, Six Sigma, or continuous improvement principles is a plus

Applicants must be authorized to work in the United States, as no sponsorship is provided for this role.

What we offer you:

• Competitive medical, dental, vision, and prescription insurance coverage
• 401k with a company match
• PTO Hours are accrued from Day 1
• Tuition reimbursement
• Opportunities for development and internal promotions
• Two minute walk to eco-friendly public transportation from rabbittransit

Sometimes the best jobs get missed because people think they don't have what it takes. At Ecore, we know hard work, reliability, and a good attitude matter most. No matter your background, experience, or where you've come from, if this job sounds like something you'd be proud to do, we're excited to meet you.

Ecore International is an equal opportunity employer. (Minorities/Females/Disabled/Veterans). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. NOTICE TO PROSPECTIVE APPLICANTS: Ecore International and its subsidiaries participate in the E-Verify program. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. This employer will provide the Social Security Administration (SSA) and/or the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. If, after an applicant has been extended and accepted an offer of employment, the Government cannot confirm that you are authorized to work, this employer is required to provide you written instructions and an opportunity to contact SSA and/or DHS before taking adverse action against you, including withdrawal of the offer of employment or terminating your employment. Employers may not use E-Verify to pre-screen job applicants or to re-verify current employees and may not limit or influence the choice of documents presented for use on the Form I-9. In order to determine whether Form I-9 documentation is valid, this employer may use E-Verify's photo screening tool to match the photograph appearing on some permanent resident and employment authorization cards with the official U.S. Citizenship and Immigration Services' (USCIS) photograph.