Housing Residential Facilities Coordinator

Overview Location: Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060. Job Summary: Serves as the first point of contact for customers seeking support and information from Housing Facilities. Provides operational and logistical support to the department by coordinating work orders, registering long‑term contractor access, database management, daily office operations, and coordination of appropriate ePro requests including quotes and invoices. Responsibilities Reviews, assesses and prioritizes work orders to ensure timely completion and enters into system. Enters, assigns, and closes all work orders related to preventive maintenance and yearly turn activities. Coordinates and monitors the punch, paint and clean process to ensure that residence hall units are ready prior to move‑in dates. Reviews and collaborates with Occupancy Management for anticipated move‑ins to ensure that residence hall units are clean, repaired and are in exemplary condition prior to student moves. Enter, assigns and resolves all bulk work orders related to preventive maintenance and yearly turn activities. Assists in requesting and submitting proposals from outside vendors for maintaining proper operation of buildings. Researches, submits and follows up on purchase order requests to maintain timely resolution of work orders, ordering of inventory and replacement of equipment and furniture as needed. Reviews invoices for accuracy and proper coding prior to submission for processing and payment. Coordinates and monitors vendor performance of building‑related services. Requests building access permissions, documents and maintains training activities and adherence to departmental policies and procedures for all new personnel. Assists with the on‑boarding of staff regarding departmental processes, programs, policies and procedures. Reviews residence life health and safety reports, maintenance reports and entry of related work orders. Resolves customer service issues pertaining to the department and communicates updates to residents. Provides support, direction and information to vendors, staff and service providers as directed by leadership. Provides administrative support for the department and leadership, maintains files, policies and procedures and assists in overseeing student assistants assigned to the department. Provides leadership with reports per established guidelines and as requested. Attends meetings and maintains minutes as assigned. Qualifications Educational Requirements: High School diploma or equivalent. Required Experience: Two (2) years related experience. Required Qualifications: Current, valid and unrestricted Georgia driver's license. Preferred Qualifications: Under‑graduate or advanced degree from an accredited institution of higher education in a related field. Familiar with request for proposals (RFPs), request for quotes (RFQs). Familiar with ePro, StarRez, ChangeGear or similar software packages. Salary and Benefits The budgeted salary range is $20.11 to $21.46 per hour. Offers are based on relevant experience. Comprehensive benefits include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options and more. Skills and Abilities Knowledge, Skills & Abilities: Able to handle multiple tasks or projects at one time meeting assigned deadlines. Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills. Proficient with computer applications and programs associated with the position (e.g. Microsoft Office suite). Strong attention to detail and follow‑up skills. Strong customer service skills and phone and e‑mail etiquette. Other Information This is not a supervisory position. This position does not have any financial responsibilities. This position will be required to drive. This role is considered a position of trust. This position does not require a purchasing card (P‑Card). This position may travel 1% – 24% of the time. This position does not require security clearance. Background Check Standard Enhanced MVR 9 Panel Lab Drug Test Equal Employment Opportunity Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex, sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community. Additional information on this policy or to file a complaint under the provisions of this policy may be found by contacting the Office of Institutional Equity at View email address on click.appcast.io. #J-18808-Ljbffr