Senior BSA

Mechanicsville, United States | Posted on 12/03/2025

This is a BSA role, NOT a BA role , and calls for a seasoned Senior Business Analyst with Systems Analyst experience. Suitable candidates must be comfortable working in a highly dynamic collaborative work environment to meet the needs of multiple business lines and supporting a portfolio comprised of a wide variety of custom applications and third‑party platforms, and integrations.

As a Senior Business Systems Analyst on the team, you will be responsible for ensuring that business needs are well understood, documented, and communicated to the technical resources responsible. Assignments may include analysis and design of new features and platform implementation, as well as partnering with both business stakeholders and technical resources to prioritize, manage, troubleshoot, and implement small to medium‑sized enhancements. Problem‑solving and triage support for urgent production break‑fix resolution is also required.

The applicant will perform a variety of tasks, simultaneously working in a matrixed environment. A certain degree of creativity and latitude is required. The applicant must rely on limited experience and judgment to plan and accomplish goals. In addition, the analyst will be responsible for mentoring and assisting junior members of the team as they work to grow their BSA skill set.

Requirements

• Workplace Fundamentals
• Demonstrate excellent meeting facilitation and time management during the course of assignments.
• Demonstrate flexibility in dealing with shifting priorities and the ability to manage and balance multiple assignments at the same time.
• Competently and professionally interact with, set expectations and resolve requirements & prioritization conflicts with stakeholders at all levels of the organization.
• Have excellent level appropriate and concise communication skills.
• BSA Skills
• Perform & appropriately scale BSA‑related tasks & activities for work efforts of various sizes (from small maintenance items and defects to large projects).
• Ensure SDLC processes are being followed.
• Produce thorough User Stories with sufficient Acceptance Criteria and specifications necessary to support the product owner, SME, development and quality assurance stakeholders.
• Acquire full understanding of business vision for projects, enhancements, and defect remediation.
• Make recommendations to business on best practices.
• Provide business analysis support for project requests, examining build vs. buy options that may be available and aligning with business strategic goals, including cost/benefit analysis for new efforts.
• Effectively use various elicitation techniques (JAD sessions, interviews, surveys, shadowing, etc.) to ensure that the true business need and intent is understood and well documented (RFPs, SOWs, business requirements, business processes, flows, etc.).
• Formulate and document well‑formed user stories with detailed acceptance criteria.
• Understand how changes to a component/application impact the whole system and make recommendations for the logical design of system enhancements.
• Provide design support for technical teams in planning and execution of project design sessions prior to development iterations to identify and specify logical system design.
• Work with Development Lead / System Engineer as liaison to communicate business requirements through elicitation of additional technical requirements.
• Gather integration requirements for data including identification and assessment of data sources and creation of source/target mappings.
• Adapt current integration processes to accommodate changes in source systems and new business user requirements.
• Partner with technical and quality assurance resources to ensure that requirements are implemented and tested per the acceptance criteria.
• Assist Product Owners with UAT planning and execution integrated with QA test planning (as needed).
• Additional Skills
• Proficiency with Microsoft 365 Applications for Enterprise (Word, Excel, PowerPoint, Visio).
• Proven knowledge of Web Application Concepts.
• Proven knowledge of Client / Server Application Concepts.
• Effective Meeting Facilitation, Conflict Resolution and Negotiation skills.
• Mentor & provide guidance to junior members of the team.
• Experience with HR systems and eCommerce implementation.
• Experience & Key Skill Requirements
• Writes clear, accurate and measurable requirements in the format of user stories with acceptance criteria – Required 3 Years.
• Creates and maintains documentation used to communicate business process information, system functionality and other materials needed for support – Required 3 Years.
• Experience writing interface requirements and related documentation such as source-to-target mapping – Required 3 Years.
• Facilitates, leads and participates in effective meetings to understand the problem/opportunity, gather requirements and facilitate UAT – Required 3 Years.
• Writes basic SQL queries (select statements only) to find, analyze and summarize data findings – Required 2 Years.
• Experience learning new systems, processes and procedures – Required 3 Years.
• Balances multiple complex assignments with minimal assistance – Required 3 Years.
• Tracks down the source & details surrounding a problem/opportunity, accurately analyzes it and clearly identifies the activities needed to address it – Required 3 Years.
• Full SDLC experience on agile, waterfall and hybrid methodologies – Required 5 Years.
• Ability to read and interpret vendor API information – Highly desired 1 Year.
• Experience as a BSA supporting or implementing HR and/or eCommerce systems – Highly desired 1 Year.
• Experience working with and partnering with vendor support – Highly desired 1 Year.
• Experience using Atlassian JIRA to manage requirements – Desired.