Store Manager

Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core: sustainably-sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooter's Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team.

You are applying to work with a franchisee of Scooter's Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

We are seeking a highly motivated and customer-focused Store Manager to lead operations in a fast-paced environment. The ideal candidate is results-driven, sales-oriented, and committed to fostering a positive and productive workplace culture.

Key Responsibilities:

• Lead team growth and development through effective training, coaching, and performance management
• Create and manage employee schedules to ensure appropriate staffing levels while controlling labor costs
• Oversee labor management, including monitoring hours, optimizing productivity, and maintaining budget targets
• Manage inventory, including ordering and stock control
• Monitor and control cost of goods sold (COGs) and labor to maintain profitability
• Handle and oversee all in-store cash management processes
• Ensure store conditions consistently meet company, franchise, and regulatory standards, including THD and OSHA compliance
• Support daily operations and maintain high standards of customer service

Work Schedule:

• Minimum of 40 hours per week in-store
• Approximately 30-35 hours dedicated to assisting with daily operations

Qualifications:

• Strong leadership and team development skills
• Proven ability to manage schedules and control labor costs effectively
• Demonstrated ability to drive sales and achieve performance goals
• Excellent organizational and operational management abilities
• Commitment to maintaining a safe, compliant, and positive work environment
• ServSafe Manager Certification required (must be obtained within 45 days of hire)

Compensation & Benefits

• Quarterly performance-based bonus
• Performance metrics include year-over-year net sales growth, labor management, and COGs control