Operations Business Analyst

Job Description

Job Description

Analyzes a company's business operations, budgeting, financial reporting, cost reviews, and forecasting; documents both actual and projected performance.
Reviews and evaluates work processes, identifies the irregularities in business operations and standards designs, presents Operations Management with suggestions to correct issues, and proposes enhancements to all areas of operations.
Develops practical solutions, shares ideas, and exchanges knowledge; and assures compliance with company's principles and standards.

" Calendar Management Diligent, pro-active management of complex agenda and
setting of meetings across all time zones
" Schedule, track client meetings and support, including Board and Regulatory meetings
" Domestic and International Travel arrangements, expense claims, expedited travel
services
" Coordinate and effectively manage Microsoft Teams video conferences and
weekly team-wide calls
" Preparation and coordination of departmental meetings, events, and Town Halls.
" Creating, editing and preparing emails, organization charts and presentations.
" Managing logistics/schedules for visitors and supporting senior executives during their
visits.
" Management of incoming and outgoing communications
" Maintain and create e-mail distribution lists in Outlook
" Completion of any reasonable projects or tasks, as requested by management.
" The staff member will make use of several application systems including:
o iValua/MyPortal Supplies and IT Procurement.
o MyIAM Approve Identity & Access Rights to various platforms on behalf of
Manager
o Concur Travel scheduling, expense reporting, and review of Manager's
direct reports expense submission for approval.
o Outlook
o Microsoft Office Suite
Classification : Internal

Administrative and Organizational Support

" Manage scheduling and calendar management for executives.
" Arrange travel arrangements, accommodations, and itineraries.
" Prepare documents and presentations for board or client meetings.
" Maintain records and ensure confidential files are organized.
" Handle expense reports and budget tracking.

Communication and Relationship Management

" Act as the first point of contact for internal and external stakeholders.
" Draft and edit emails, letters, and correspondence with strong written
communication skills.
" Coordinate information flow between departments to maintain clarity and
alignment.

Project and Workflow Coordination

" Oversee multiple projects simultaneously and track progress toward milestones.
" Assist with event planning and team initiatives.
" Improve workflow efficiency through organization and clear prioritization.
These responsibilities require exceptional organizational skills, time management, and
attention to detail traits that transform a good assistant into a great one.

Hard Skills

" Proficiency in Microsoft Office (Outlook) and other productivity tools
(iValua/MyPortal Supplies/Concur and IT Procurement).
" Experience with project management and expense reporting software.
" Competence in calendar management, travel arrangements, and administrative
support systems.

Soft Skills

" Strong written and verbal communication.
" Adaptability under pressure and problem-solving mindset.
" Collaboration with senior executives, team members, and clients.
" High degree of organizational skills and time management.