Customer Care Lead - Coach Teams to Boost NPS & Retention
Culligan Quench
Culligan Quench in Grapevine, Texas, is looking for a Customer Care Supervisor to lead a team of 8–12 Customer Care Representatives. This role focuses on ensuring operational excellence while enhancing customer satisfaction through coaching and development. The ideal candidate will have at least 3 years of experience in customer service leadership, showcasing problem-solving skills and proficiency in Salesforce CRM. Competitive salary and benefits are offered. #J-18808-Ljbffr
$57.14k
...Medium is looking for a Customer Care Supervisor in Grapevine, Texas, to lead a team of 8–12 Customer Care Representatives. This role is vital for ensuring operational excellence, delivering development coaching, and driving improvements in customer satisfaction. Candidates...Suggested- Fellers in Southlake, Texas, is seeking a Customer Service Supervisor to lead a customer service team focused on building strong customer relationships and ensuring customer satisfaction. The role includes mentoring team members, optimizing service levels, and collaborating...Suggested
$65k - $80k
...Position Summary... What you'll do... Leads and develops teams effectively by teaching training and actively... ...and demonstrates exceptional customer service standards to store associates... ...including sick leave), parental leave, family care leave, bereavement, jury duty, and...SuggestedHourly payFull timeTemporary workPart timeWork experience placementSeasonal workLocal areaHome officeFlexible hours$28 - $35 per hour
...Customer Service Team Lead - Bilingual Pay from $28 to $35 per hour with significant growth and earning potential! Texas Branch 2600 Rental Car... ...share our passion. Position Responsibilities Coach and develop Bilingual Customer Service Representatives in all...SuggestedHourly pay$57.14k
Position Summary The Customer Care Supervisor leads a team of 8-12 Customer Care Representatives responsible... ...excellence, delivers consistent coaching and development, and drives... ...improvement in customer satisfaction (NPS/CSAT) and retention outcomes. The Supervisor also...SuggestedWork at officeLocal areaShift work- A leading enterprise software firm is looking for a Customer Success Manager in Southlake, Texas. In this dynamic role, you will serve as the primary point of contact... ...and sales skills. There is a clear path for growth to Team Lead. #J-18808-Ljbffr Papyrus Software USA
- ...Mound, Texas, is seeking an experienced HVAC Service Manager to lead a dedicated team of technicians. Responsibilities include overseeing operations, managing staff training, and ensuring high levels of customer satisfaction. Ideal candidates should have strong HVAC...
- ...Assistant Property Manager in North Richland Hills, Texas. In this role, you will manage property operations and deliver outstanding customer service. You'll engage with customers, oversee property maintenance, and ensure the facility meets company standards. Ideal...
$108k - $148k
...Major Responsibilities: Lead Deal Support through cross-functional influencing... ...Gartner; implement programs ensuring Gartner's retention and growth strategy Create scalable... ...meetings with Senior Leaders across Team NCVI partners Drive strong collaboration...Worldwide- ...Global Retention Programs Team Member Locations: Fort Myers, FL Irving, TX, Stamford, CT or Arlington, VA The Global Retention Programs team... ...and growth strategy. Major Responsibilities: Lead Deal Support through cross-functional influencing skills on...Worldwide
- ...Customer Service Lead Ready to lead with heart? Bring your customer service experience to a purpose-driven team. At Serenity, we're building high-impact teams and transforming the... ...such as hospitality, call centers, coaching, caregiving, or tutoring is a strong...Full time
$14.5 per hour
...a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead ! Overview: As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer...Hourly payPart timeFlexible hoursNight shiftEarly shift- ...Customer Service Lead Ready to Lead with Heart? Bring Your Customer Service Experience to a Purpose-Driven Team. At Serenity, we're building high-impact teams and transforming the... ...such as hospitality, call centers, coaching, caregiving, or tutoring is a strong...Full time
- ...environmentally conscious customers across North... ...more than 1,600 team members operating... ...and industry-leading solutions globally... ...The Customer Care Supervisor leads... ...delivers consistent coaching and development,... ...customer satisfaction (NPS/CSAT) and retention outcomes. The...Work at officeLocal areaImmediate startWork from homeShift work
- Priority Management is seeking a Registered Nurse to join our team in Grapevine, TX. The ideal candidate will provide nursing care to residents and lead a team of licensed and non-professional staff. A current RN license in good standing with the State Board of Nursing...Flexible hours
- Floor & Decor Holdings Inc. is seeking a Connected Customer Supervisor in Grapevine, Texas. This role involves managing a dynamic team of customer service associates, ensuring excellent customer service, and overseeing cashiering and inventory management processes. The...Flexible hours
$40k - $60k
A leading auto service company in Euless, Texas, is looking for an Automotive Service Advisor who will ensure a high standard of customer service and team performance. Responsibilities include supervising technicians, managing parts inventory, and directly interacting...- Wawa, Inc is seeking a motivated Customer Service Supervisor to lead store operations in Bedford, Texas. You will support store leaders to deliver exceptional customer service while driving sales performance. Ideal candidates have a high school diploma and strong interpersonal...
- Responsibilities Job Summary: As a Service Lead, you'll assist in leading a successful operation of the Front End. You'll train and coach to create a team environment where Partners work toward providing Customers consistently superior Customer ServiFull time
- ...Manager for their SONIC Drive-In in Colleyville, Texas. In this role, you will assist with managing operations, train team members, and ensure customer satisfaction. Applicants should have at least six months of restaurant management experience and the ability to work various...Night shift
- An indoor adventure park operator seeks a Café Lead to oversee daily operations at the Café. This hands-on role involves managing team members, ensuring food service standards, and maintaining a clean environment. Ideal candidates should possess a High School Diploma, have...
- A leading home improvement retailer is seeking a Department Supervisor who will lead, train, and develop associates to ensure excellent customer service in various departments. The role involves providing input into operational and merchandising decisions while possessing...
$50.33k
...assertive Tech Engineer Team Managers in your area.... ...Engineer Manager, you will lead a dynamic team of 10 to... ...that best meet customer needs . Providing... ...develop, motivate, and coach Tech Engineer to generate... ...customers for maximum retention. Model and champion...Temporary workLocal area$30k - $40k
...Alejandra is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our team member your knowledge of insurance products and industry trends equips you to communicate directly with clients...For contractorsWork at officeRelocation packageFlexible hours- ...We're Hiring! We are a very busy office and are looking for our next great team member. We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works...For contractorsWork at office
$15 - $19 per hour
...Responsive Recruiter Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions... ...to educate customers about insurance options. As an Agent Team Member, you will receive... Salary plus commission/bonus...Hourly payFor contractorsWork at office- A leading fashion retailer is seeking a Full-Time Brand Ambassador in Grapevine, Texas. This... ...communication skills and a passion for customer service. Responsibilities include providing... ...and maintaining store standards. Join a team dedicated to creating inspiring shopping...Full timeFlexible hours
- An established industry player is seeking a Lead Team Member to enhance the shopping experience in a vibrant retail environment. This... ...pivotal in maintaining store standards, ensuring exceptional customer service, and leading a team to maximize store profitability. You...
- ...Fitness Coach The Fitness Coach represents 24 Hour Fitness... ...group training sessions leading to member retention and client acquisition. The... ...Maintained Club by racking weights, team cleans and assisting with... .... Demonstrate excellent customer services skills. Minimum...Work experience placementWeekend work
$13 - $18 per hour
...Grill seeks energetic Shift Leaders in Southlake, Texas, to inspire teams and deliver exceptional guest experiences. Experience in... ...communication skills are essential for this hands-on role. You will lead by example, oversee operations, and ensure compliance with safety...Flexible hoursShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Care Lead - Coach Teams to Boost NPS & Retention. Be the first to apply!
- social service coordinator Grapevine, TX
- health care coordinator Grapevine, TX
- animal care coordinator Grapevine, TX
- care coordinator Grapevine, TX
- care team leader Grapevine, TX
- managed care coordinator Grapevine, TX
- home care coordinator Grapevine, TX
- home health care coordinator Grapevine, TX
- customer marketing Grapevine, TX
- customer engineer Grapevine, TX

