Receiving Supervisor

Job ID: 14611 JOB TITLE: Receiving Supervisor CLASSIFICATION: Exempt / Salary DIVISION: Distribution Center Operations REPORTS TO: Inbound Operations Manager DEPARTMENT: Inbound / Receiving EFFECTIVE DATE: 2025 Basic Scope & Purpose The Receiving Supervisor leads and directs the Receiving Department team, ensuring accurate and timely processing of all inbound freight. This role is responsible for supervising receiving associates, maintaining compliance with vendor and routing requirements, overseeing returns processing, managing value-added service projects, and driving performance against departmental and building KPIs. The Receiving Supervisor serves as the primary safety contact during AM operations and plays an active role in opening the facility to support on‑time start of operations. Principal Accountabilities Provide support, direction, and delegation to the Receiving team to ensure efficient and accurate inbound operations. Manage all inbound shipping documentation, ensuring accuracy and compliance with routing and vendor requirements. Receive and enter purchase orders accurately into the Warehouse Management System (WMS). Monitor, coach, and develop team productivity in alignment with departmental performance standards. Communicate and enforce vendor compliance and routing instructions. Train associates in inbound functions and coordinate cross‑training with other departments to maximize workforce flexibility. Allocate workload across department associates based on volume, capacity, and priority. Provide associates with the tools, information, and direction required to perform their roles effectively. Communicate performance standards, safety rules, and expectations; support performance assessments and corrective action processes. Hold team accountable to all safety and productivity standards and policies. Follow all safety procedures and immediately report safety incidents in accordance with SEAL guidelines, partnering with the site Safety Champion or Safety Lead. Serve as an active member of the SEAL program and the site Safety Team. Open the building and ensure Receiving operations start on time; serve as primary safety contact during AM hours. Oversee the processing of e‑commerce and wholesale returns, ensuring timely and accurate disposition. Partner with the Customer Relations team to facilitate prompt, accurate responses to customer return inquiries and escalations. Manage temporary value‑added service (VAS) projects including repricing, labeling, kitting, and similar special handling operations. Track and report both departmental and building KPIs; identify trends and drive corrective actions where performance gaps exist. Participate in annual Physical Inventory counts. Maintain housekeeping standards as directed by the Operations Manager or Senior Manager. Demonstrate flexibility and professionalism in a dynamic, fast‑paced distribution environment. Maintain excellent attendance and punctuality. Qualifications High school diploma or equivalent required; associate's or bachelor's degree preferred. Minimum of 2 years of supervisory or lead experience in the receiving functions of a large distribution center. Demonstrated performance at the Receiving Associate and Receiving Clerk levels. Strong leadership, organizational, and team development skills. Experience in freight coordination and inbound supply chain processes. Working knowledge of international shipping documentation and product classification. Proficiency in Warehouse Management Systems (WMS) and Microsoft Office Suite (Word, Excel, Outlook). Strong verbal and written communication skills; able to interact effectively across all levels of the organization. Ability to manage multiple priorities, deadlines, and requests with accuracy under pressure. Certification to operate various types of material handling equipment may be required. Core Competencies Communication: Communicates clearly and professionally with colleagues, carriers, vendors, and cross‑functional partners. Critical Thinking: Identifies opportunities to improve efficiency and reduce cost while maintaining service levels. Organization: Manages multiple concurrent projects, maintains detailed records, and keeps operations running smoothly. Problem Solving: Resolves unforeseen operational issues — including delivery delays, volume spikes, or system disruptions — quickly and effectively. Analytical Ability: Collects, interprets, and acts on operational data to support informed decision‑making. Leadership: Builds a culture of accountability, safety, and continuous improvement within the team. Employee Conduct Every employee is responsible for contributing to a positive, respectful, and collaborative work environment. Professional and cooperative interactions with co‑workers, customers, and vendors are expected at all times. Physical & Mental Requirements Activity Over 2/3 of the Time Between 1/3 and 2/3 Under 1/3 Not Applicable Sit X Stand X Use hands X Stoop / bend X Reach with hands and arms X Walk X Talk / hear X Climb stairs or ladders X Lift / carry up to 10 lbs X Lift / carry up to 25 lbs X Lift / carry up to 50 lbs X Lift / carry up to 75 lbs X Lift / carry up to 100 lbs X Work near moving mechanical parts X Exposure to fumes or airborne particles X Close vision (20 inches or less) X Distance vision (10 feet or more) X Color vision X Analyze and interpret data X Access all storage areas freely X Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well‑known brands, including Rubbermaid, Sharpie, Graco, Coleman, Rubbermaid Commercial Products, Yankee Candle, Paper Mate, FoodSaver, Dymo, EXPO, Elmer’s, Oster, NUK, Spontex and Campingaz. We are focused on delighting consumers by lighting up everyday moments. Newell Brands and its subsidiaries are Equal Opportunity Employers and comply with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply. #J-18808-Ljbffr