Server-IHOP

Job Description

Job Description

We are searching for a Server at the IHOP located in our FAST-GROWING travel center at LV Petroleum, The Server is responsible for providing outstanding service to customers in our onsite dining facility. This role involves taking customer orders, serving food and beverages, maintaining cleanliness and organization of the dining area, and ensuring that customers have a positive dining experience. The ideal candidate will have a passion for hospitality and the ability to work in a fast-paced environment.

1. Customer Interaction:
• Greet and seat customers promptly, and present menus with enthusiasm.
• Provide detailed information about daily specials, menu items, and promotions.
• Take orders accurately and efficiently and communicate them to the kitchen staff.
2. Service Excellence:
• Deliver food and drink orders in a timely manner while following health and safety regulations.
• Check on customers during their meal to ensure satisfaction and address any concerns promptly.
• Process customer payments accurately, including handling cash and credit cards.
3. Cleanliness and Organization:
• Maintain cleanliness in the dining area by clearing tables, resetting them for incoming guests.
• Monitor and restock supplies as needed, including utensils, napkins, and condiments.
• Assist with maintaining the overall cleanliness of the kitchen and service areas.
4. Team Collaboration:
• Work cooperatively with kitchen staff to ensure all orders are fulfilled correctly.
• Assist fellow servers and staff as needed during busy service times.

Requirements

• Previous experience in a food service or customer service role preferred.
• Strong communication and interpersonal skills.
• Ability to work under pressure in a fast-paced environment.
• Must possess a positive attitude and demonstrate professionalism at all times.
• Availability to work flexible hours, including evenings, weekends, and holidays.

• Ability to stand and walk for extended periods.
• Must be able to lift up to 25 pounds.

• Food safety certification is a plus, but training will be provided.
• A genuine passion for hospitality and providing excellent customer service is essential.

Benefits

• Weekly Pay
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Advancement Opportunities