Senior Customer Service Manager
Uline Shipping Supplies
Senior Customer Service Manager
Georgia Branch
705 Braselton Industrial Blvd, Braselton, GA 30517
Fast, friendly, and customer-focused - that’s what makes Uline’s customer service legendary! As a Senior Customer Service Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers love.
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Relocation assistance is available for qualified candidates.
Position Responsibilities
Manage day-to-day operations of 90+ person contact center, including front-line production and back-office operations.
Guide and develop managers, team leads and representatives to deliver unparalleled customer service and foster company culture.
Review daily and weekly reports to monitor performance metrics and make improvement recommendations.
Recruit, retain and motivate staff to ensure the highest levels of customer service.
Manage personnel matters including delivering performance reviews and coaching.
Minimum Requirements
Bachelor’s degree.
5+ years of experience in customer service operations and or management.
Demonstrated leadership skills to effectively coach, develop and motivate a high-performing team.
Effectively communicate with your team, colleagues, management and across other departments.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one !
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Best-in-class, clean, modern facilities.
First-class fitness center and beautifully maintained walking trails.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace . All new hires must complete a pre-employment hair follicle drug screening . All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-TK1
#LI-GA001
(#IN-GAMANC)
#ZR-GACS
- Senior Customer Service ManagerGeorgia Branch705 Braselton Industrial Blvd, Braselton, GA 30517Fast, friendly, and customer-focused - that’s what... ...s customer service legendary! As a Senior Customer Service Manager, continue this legacy by empowering our teams to deliver...SeniorFull timeRelocation package
- Der Entrepreneurs Club e.K. is seeking a Sr. Customer Care Manager to drive workflow processes and collaborate with internal resources and executive... ...members to push continuous improvement across Customer Service and Service Departments. In this role you will lead...Senior
- KOKI Group seeks a Sr. Customer Care Manager to drive workflow processes, partner with executives, and advance customer service and service departments. You will oversee operations, implement standards, and collaborate with Sales to support top-line growth while ensuring...Senior
- Alera Group in Buford, GA is seeking a Commercial Lines Account Manager to support risk strategy, client service excellence, and operational accuracy in a remote role aligned to Eastern Time. You’ll collaborate with producers, carriers, and internal teams to manage renewals...SeniorRemote job
- Uline's Georgia Branch in Braselton is seeking a Senior Customer Service Manager to lead a 90+ person contact center, guiding front-line teams and back-office operations to deliver the exceptional service our customers love. Relocation assistance is available for qualified...SeniorRelocation package
- Wesco - 4125 GA hwy 316 - Responsibilities: Wire cutting and light assembly in warehouse; Operate cutting machine to prepare and ship wire; Operate wire respooling machinery and calculate lengths; Visually inspect wire for defects and part numbers; Load/unload and move...Senior
Wesco
Dacula, GA1 day ago - Sunbeltasphalt is seeking an experienced Project Manager in Auburn, Georgia. This position involves managing construction projects, from scheduling to client communication, ensuring all projects are delivered on time and within budget. Ideal candidates will have a background...Senior
- ...retailer in Dacula, Georgia, is seeking a Commercial Parts Pro to enhance customer retention and drive business growth. This full-time role involves maintaining customer relationships, managing team members, and requires substantial automotive knowledge. The ideal candidate...SeniorFull time
$17 - $25 per hour
...standard of care while making chiropractic services accessible to all. Our primary focus is... ...for patients, delivering excellent customer service and playing an essential role in... ...Wellness Coordinator, your role goes beyond managing patient intake and completing...Hourly payWork at officeWeekend workAfternoon shift- Job Description Job Description At Alpine Legacy Group, we don’t wait for success to show up—we build it with our own two hands. This is a place for those who believe in hard work, personal responsibility, and the kind of grit that built this country from the ground...SeniorWeekly pay
Alpine Legacy Group
Dacula, GA14 days ago - ...A growing, operations-driven industrial services organization is expanding its inside sales... ...and seeking a high-energy Sales Account Manager who will thrive in a structured, high-... ...consistently engaging prospects and existing customers to generate new business, recover...Permanent employmentFull timeContract workTemporary workImmediate startMonday to Friday
Ghj
Buford, GA1 day ago - ...consistently achieve individual sales goals to support the store's sales and profit objectives, provide superior customer service, and take on other senior-level responsibilities within a store. Essential Functions (not all-inclusive): Generate sales to...SeniorWork experience placementLocal area
Music & Arts
Dacula, GA2 hours ago - DescriptionThe Client Experience Manager plays a pivotal role in transforming support into client success. This leader is directly responsible... ...and act on staffing needs or workflow adjustments to improve service responsiveness.Partner with other regional teams to share best...Local areaShift work
- ...consistently achieve individual sales goals to support the store's sales and profit objectives, provide superior customer service, and take on other senior-level responsibilities within a store. Essential Functions (not all-inclusive): Generate sales to exceed...SeniorWork experience placementLocal area
Music & Arts
Dacula, GA2 hours ago - ...and start your career with us. The Sr. Customer Care Manager will be responsible for driving... ...continuous improvement efforts across Customer Service and Service Departments. Essential... ...developments in the industry. Collaborate with Senior Management when necessary. Conform to...
KHA Koki Holdings America
Braselton, GA4 days ago - ## Customer Service ManagerBewerbenlocations: Braseltontime type: Vollzeitposted on: Vor 2 Tagen... ...:SUMMARY:The Sr. Customer Care Manager will be responsible for driving workflow... ...developments in the industry. Collaborate with Senior Management when necessary. Conform to...
Hikoki
Braselton, GA3 days ago $120k - $140k
The National Accounts Manager drives revenue growth and manages day-to-day operations for our largest national retail account within the Interior Door category. This role blends strategic relationship management, demand forecasting, promotional execution, and cross-functional...Permanent employmentTemporary workWork experience placementShift workLawrenceville, GA24 days ago- ...quality manufacturing craftsmanship and service, Woodgrain is a top producer of mouldings... ...Summary The National Accounts Manager – is responsible for driving growth and... ...to-day business for Woodgrain’s largest customer within the Interior Door category. This...Temporary workLocal areaFlexible hoursNight shift
Woodgrain
Lawrenceville, GAa month ago $19.13 - $22.96 per hour
...Senior Warehouse AssociateWe are hiring immediately for an experienced warehouse... ...to-business distribution, logistics services and supply chain management solutions. With our best-in-class... ...cable and related materials to our customers' orders.Operate wire respooling machinery...SeniorImmediate startWorldwideMonday to FridayShift workWESCO International
Dacula, GA1 day ago- ...Job Description Senior Staff Accountant - Onsite Our client is looking to add someone to their team. This position will assist the Controller in addition to run all the office administrative duties for the company. Who: Distribution Company What:...SeniorWork at officeImmediate start
Staff Financial Group
Winder, GA2 days ago $58 - $60 per hour
...user and business requirements. Resolve customer issues related to software functionality... ...defects. Knowledge of defect management and issue-tracking processes. Strong... ...condition of purchasing any property, goods, or services. You may revoke your consent at any time...SeniorHourly payFull timeLocal areaFlexible hoursAditi Consulting
Dacula, GA3 days ago- ...Tapestry Collection by Hilton as a Guest Services Supervisor, where you will lead the... ...who thrives in a fast-paced environment, managing guest relations with enthusiasm and professionalism... ...while maintaining high standards of customer service. Lead and motivate a team of...Night shift
The Lawrence Hotel
Lawrenceville, GA3 days ago - ...and payment. Understands and manages the department budget to include... ...Director and/or Phoenix senior operations team Manages sales... ...working proficiency of Customer Relationship Management (CRM)... ...including rates, apartment sizes, services, and amenities) necessary to...Flexible hours
The Phoenix At Milton
Auburn, GA2 days ago - ...Joint Centers in Lawrenceville, GA, seeks a Front Desk Operations Manager to oversee front desk operations across Georgia facilities.... ...and admin teams, manage scheduling, and drive performance improvements while upholding exceptional patient service #J-18808-Ljbffr...Full time
Summit Spine and Joint Centers
Lawrenceville, GA3 days ago - ...Greenwood, MS. This role involves providing expert technical assistance for Viking, AGA, and Lynx residential appliances to consumers and service providers. The ideal candidate will have at least 5-10 years of relevant experience, strong knowledge of appliance systems, and...Senior
- ...your attention? Keep reading. Build Your Career as a Customer Care Manager in a Growing Company At ProMach, we're looking for... ...Strategic. Persuasive. Influential. A mechanical marvel. A customer service authority. Meticulous. A closer. A futurist. You'll be...Work at office
Pro Mach
Statham, GA2 days ago $72k - $100k
...one-stop international logistics online services platform, offering comprehensive international... ..., air freight, rail service, trucking, customs clearance, warehousing, cargo insurance,... ...in distribution center operation management or a similar role requiredStrong organizational...Full timeVisa sponsorshipWork visaMonday to FridayFlexible hoursYQN Logistics
Buford, GA3 days ago- ...We pride ourselves on developing strong customer relationships, driving new product innovation... ...Customer Relationship Management Perform a variety of account management... ...Proven skill and experience in customer service, account management, business analysis and...Work experience placementWork at office
ALLESET INC
Flowery Branch, GAa month ago - ...Sales Inspector- Account Manager Pest USA is a growing, family-owned pest and termite control... ...company that has been delivering trusted service since 1971. With a strong reputation built on quality, reliability, and customer satisfaction, we're continuing to expand into...
- Senior Payroll & Compliance Specialist (Paycom) Position Summary We are seeking an experienced... ...and systems. Key Responsibilities Manage end-to-end payroll processing for a... ...Payroll Processing Employee Relations Customer Service Payroll Issue Resolution Process Improvement...Senior
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Customer Service Manager. Be the first to apply!
- customer Auburn, GA
- client service Auburn, GA
- remote online customer service Auburn, GA
- customer service Auburn, GA
- customer development manager
- global customer service manager
- customer experience operations manager
- customer advocacy manager
- remote customer service manager
- bilingual customer service supervisor