Customs Brokerage Agent - Night Operations

Customs Brokerage Agent - Night Operations

Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission is to recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Operations:

Hours: Sunday 8am-5pm and Mon-Thursday 5pm-2am - In Office

• Focus on receiving import documents, Logging a file in Expeditors' system, and transferring data from the commercial documents to Expeditors' system.
• Ensure accurate and timely pre and post entry requirements from inception to processing an entry with Customs.
• Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements.
• Understand department process flow, constantly looking for areas of improved efficiency.
• Oversight and execution on all customer standard operating procedures via the DLSOP.
• Work with the team on meeting KPI standards, as per department goals and metrics.

Hours: Sunday 8am-5pm and Mon-Thursday 5pm-2am IN PERSON POSITION

• Daily execution of workflow and department metrics.
• Build and maintain strong relationships with customers and governmental Customs organizations.
• Timely completion of items on learning plan(s) and Personal development plan.
• Systems: Embrace and utilize productivity tools. Be open to implementing new system changes and enhancements. Be involved and suggest system/process improvements.
• Culture: Consistently display and promote the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Qualifications

• Professional oral and written communication skills in English and native language;
• Demonstrated exceptional internal customer service skills
• Organizational skills
• Needs analysis skills
• Problem solving skills
• Strong Microsoft Office skills (Word, Excel etc.);
• Must be able to efficiently and accurately type at minimum 40wpm.

Additional Information

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus
• Salary: $45,000-$51,000