Field Operations Manager

Field Operations Manager

Job Locations US-IL-Chicago Primary Posting Location : City Chicago Primary Posting Location : State/Province IL Primary Posting Location : Postal Code 60601 Primary Posting Location : Country US Requisition ID View phone number on click.appcast.io Position Type Full Time Category Field Operations/Field Management Minimum USD $70,000.00/Yr. Maximum USD $78,000.00/Yr.

Summary

Field Operations Manager BEATBOX

At our company, we're passionate about growing people, brands, and businesses. We are seeking a highly driven Field Operations Manager (FOM) with experience in the adult beverage industry to support a large-scale field marketing program. In this role, the FOM will oversee key operational functions that enable field team success, including payroll administration, reporting, and training. Beyond day-to-day operations, the FOM will play a critical role in identifying opportunities to strengthen brand affinity, developing strategic plans to capitalize on those opportunities, and activating meaningful consumer experiences within key communities.

Take this opportunity to join the company, North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

What we offer:

Full-Time Benefits (Medical, Dental, Vision, Life)
• 401(k) with company match
• Training and Career Development
• Generous Paid Time-Off

Responsibilities:

• Day to day management of a team of Brand Ambassadors (BAs). Serve as point of contact for day to day operations. Train and develop new team members and coach on opportunities during market visits and team calls.
• Lead field team operations by managing brand ambassador onboarding, training programs, payroll processes, budget management and ongoing performance management.
• Manage the daily, weekly, and monthly needs for the brand with strong organizational and communication skills ensuring information is shared in a timely manner with direct supervisors as well as client teams.
• Proactively manage the business objectives and program goals. Identify sales training opportunities; create and execute ROI-based action plans for assigned locations.
• Utilize subject matter expertise of client's products and services- including technology, plans, promotions, sales techniques, best practices, and on-line tools, as well as activations procedures and methods to drive training and knowledge of client's products and services.
• Create and maintain strong relationships (physical or virtual) with client partners. Leverage relationships to drive and increase sales of the client's products and services.
• Ability to analyze data and determine indicated action- Effectively utilize territory and location performance data to develop and execute specific strategies and actions required to meet or exceed client determined business objectives and sales targets. Management of team budgets and monthly targets.
• Analyze and communicate program performance through reports and presentations, identifying successes, gaps, and opportunities across objectives, competitive landscape, and key market initiatives.

Qualifications:

• 5+ Years of experience in field marketing & team management; Prefer experience with marketing/agency environment in the adult beverage industry.
• Bachelor's degree
• Strong organizational skills to deliver key deliverables in a timely fashion in a fast-paced environment.
• Ability to drive and travel as needed.
• Ability to manage team communications on occasion nights & weekends.
• Excellent written communication and verbal communication skills.
• Proficient with Microsoft Office - PowerPoint & Excel.

The company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Supervisory Responsibilities

Direct Reports

- This position includes supervisory responsibilities for Brand Ambassadors.

Travel and/or Driving Requirements

- Travel up to 10% within local market, up to 5% outside of market

-Reports to Chicago Advantage office 4 days each week

Skills, Knowledge and Abilities

• Excellent written communication and verbal communication skills
• Good interpersonal skills
• Strong prioritization skills
• Conflict management skills
• Decision making skills
• Ability to exercise sound judgment
• Ability to make oral presentations
• Ability to work effectively with management
• Ability to visualize and plan objectives and goals strategically
• Ability to research and analyze data effectively
• Well-organized, detail-oriented, and able to handle a fast-paced work environment
• Track record of building and maintaining customer/client relationships
• Flexible and adaptable, able to change and alter according to changes in projects or business environment
• Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines
• Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines
• Proficiency with Microsoft Office (Word, Excel, and PowerPoint)

Environmental & Physical Requirements

Office / Non-Sedentary Requirements

Incumbent must be able to perform the essential functions of the job. Work may be performed in an office or warehouse environment. Typically requires the ability to spend 40%+ hours each workweek doing the following activities: stand for extended periods of time, walk, bend, stoop, or climb. May require the ability to lift and/or push up to 50 pounds.

Additional Information Regarding the Company Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).

Job Will Remain Open Until Filled

Responsibilities

The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Responsibilities

• Day-to-day management of a team of field managers. Serve as point of contact for daily operations. Train and develop new team members and coach on opportunities during market visits and team calls

• Manage the daily, weekly, and monthly needs of the assigned territory and team, ensuring information is shared in a timely manner with leadership and client teams

• Proactively manage business objectives and sales goals for assigned locations. Identify sales training opportunities and create and execute return-on-investment-based action plans

• Build and maintain strong relationships across assigned locations with client partners. Leverage relationships to increase sales of client products and services

• Analyze territory and location performance data to develop and execute strategies required to meet or exceed business objectives and sales targets. Manage team budgets, monthly targets, and incentive tracking

May be expected to travel up to 50%.

Supervisor Responsibility

Direct Reports: Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources
Indirect Reports: May delegate work of others and provide guidance, direction and mentoring to indirect reports

Qualifications

• Education Requirements: Bachelor's degree

• Experience Requirements: 4-6 years experience in relevant field

Required Knowledge and Skills

• Excellent written and verbal communication skills

• Good interpersonal skills and strong prioritization skills

• Ability to work in a fast-paced environment

• Proficiency in common productivity software including spreadsheet, presentation, and word processing tools

• Ability to research and analyze data effectively

Environmental & Physical Requirements

Office / Sedentary Requirements: Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the ability to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 10lbs.

Additional Information Regarding Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Important Information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.

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