Telecom Solutions Engineer

Our client, a Fortune 30 retail organization, is seeking a Telecom Solutions Engineer to join their team. As a Telecom Solutions Engineer, you will be part of the Enterprise Infrastructure organization supporting Telecom Engineering, Network Operations, and Cross-Functional Technology teams. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a collaborative mindset that will align successfully in the organization. Job Title: Telecom Solutions Engineer Location: Cincinnati, OH (Onsite 5 days per week) Type: W2 contract Important note to subvendors: this role is not open to C2C or subvendor W2 referrals What’s the Job? Design, implement, and support enterprise telecom infrastructure solutions with a focus on availability, scalability, disaster recovery, security, and monitoring. Serve as a technical leader for telecom engineering initiatives, establishing standards, best practices, and operational procedures. Support and troubleshoot complex voice and telecom environments involving SIP, VoIP, RTP, networking, QoS, routing, switching, and firewalls. Collaborate with infrastructure, security, cloud, and application teams to deliver secure and scalable telecommunications solutions. Develop engineering documentation and drive continuous improvements through automation, process optimization, and technology modernization. What’s Needed? Experience supporting enterprise telecom environments with strong expertise in SIP, VoIP, RTP, and telephony technologies. Advanced troubleshooting experience within voice and data networking environments, including packet captures, SIP traces, QoS, routing, switching, and firewalls. Knowledge of cloud services, telecom infrastructure best practices, and operational support. Experience with IVR platforms, contact center technologies, data integrations, and REST APIs. Strong understanding of Windows Server, Linux, SQL databases, and infrastructure security practices. What’s in it for me? Opportunity to support a Fortune 30 retail organization on large-scale enterprise telecom initiatives. High-visibility role with ownership of critical voice and telecommunications infrastructure. Exposure to modern telecom, cloud, networking, and infrastructure technologies. Benefits – health, vision, dental coverage offered through Experis. Paid holidays after 6 months of contracting. Access to Experis Academy upskilling program. #J-18808-Ljbffr ManpowerGroup Global, Inc.