Pharmacy Technician / Customer Service

Customer Service Pharmacy TechnicianPharMerica is hiring full-time Customer Service Pharmacy Technicians in Union City, CA! Come grow your career with PharMerica's team—where you can make a meaningful impact supporting long-term care and senior living communities.As an Customer Service Pharmacy Technician, you'll be responsible for accurately entering and processing medication orders to ensure timely and safe patient care. In this role, you'll work closely with pharmacists and operations teams to input prescription data, verify information, and maintain compliance with pharmacy regulations. Success in this position requires strong attention to detail, efficiency, and the ability to manage a high-volume workflow in a fast-paced environment.This is an ideal opportunity for a detail-oriented technician who enjoys focused, task-driven work and wants to make a meaningful impact without direct patient-facing responsibilities.Schedule: Tuesday - Saturday OR Sunday - Thursday 10:00pm - 6:30amRequirementsCalifornia Pharmacy Technician LicenseWork Location (100% Onsite) 32980 Alvarado Niles Rd., #836, Union City, CA 94587Benefits & Perks You'll LoveHealth, Dental, Vision & Life Insurance – Comprehensive coverageCompany?Paid Short & Long?Term Disability – Peace of mind guaranteedFlexible Schedules & Paid Time Off – Because balance mattersTuition Reimbursement – We invest in your growthEmployee Discount Program & DailyPay – Perks you can use every dayLicense Fee Reimbursement – We've got your pharmacy tech license fees covered401(k) Plan – Invest in your futurePet Insurance – Care for your furry family membersWhy PharMerica?At PharMerica, you'll join a team that values diversity, fosters work?life balance, and contributes to stronger communities. If you're passionate about service excellence and looking to make a real difference, we'd be excited to welcome you into the PharMerica family!ResponsibilitiesOur Customer Service Pharmacy Technician coordinates communication between pharmacy, providers and facilities while resolving prescription issues in a timely, efficient, courteous, responsive, reliable, and respectful manner.This person will:Answer and submit inquiries regarding patient information and medication therapiesTake requests for refill orders, out on pass, patient discharge orders, and special delivery requestsAssist the pharmacist with facility and physician office communicationsObtain patient information for our database by calling patient care representatives and physician officesUtilize judgement in knowing when to escalate issues to the management levelUtilize various programs such as Outlook, Excel and Microsoft WordComplete assigned projects upon request in a timely mannerPerform other tasks as assignedQualificationsCalifornia Pharmacy Technician license requiredHigh school diploma or equivalent is requiredOne year of previous experience with direct client communication - customer servicePrior healthcare/pharmacy experience preferredStrong computer and data entry skillsMust have good oral communication skills, attention to detail, and problem-solving skillsSalary Range USD $20.00 - $24.00 / Hour