STS Senior Director, Developer Experience and AI Experience
Samsung
Sr. Director, Ai Experience (Aix), Developer Experience & Sre
Samsung Ads Engineering is seeking a Sr. Director, AI Experience (AIX), Developer Experience (DevEx) & Site Reliability Engineering (SRE) to lead three complementary but distinct disciplines that together raise the productivity ceiling of our entire Service Business Teams (SBT) organization.
AI Experience (AIX) operates as an umbrella initiative across all of SBT — not just engineering. This team identifies, prioritizes, and distributes AI-powered productivity solutions across all disciplines and functions. That means embedding AI capabilities into the SaaS tools our people already use (Salesforce, Slack, Atlassian), putting AWS Bedrock-backed tools in the hands of every SBT employee, and continuously evaluating where AI can remove toil, improve decisions, and accelerate output organization-wide.
Developer Experience (DevEx) zooms in on engineering teams specifically — not as an AI-first initiative, but as a listening-first one. Developers encounter friction that is often not best solved by AI: inefficient practices, fragmented communications, inadequate tooling, and slow build pipelines. This team surfaces and eliminates those systematic friction patterns across feedback loops, flow state, and cognitive load, treating developer experience as a measurable, improvable product.
Site Reliability Engineering (SRE) applies a similar operating model to a different domain: systematic patterns of service and component unreliability in production. This team emphasizes observability, data-driven prioritization, and an enablement model — partnering with engineering teams to embed reliability practices, define SLOs, and build the organizational habits that protect uptime and business continuity.
All three disciplines share a common posture: they identify patterns, prioritize interventions, enable teams, and measure outcomes. This leader must be able to hold all three lanes, build coherent strategy across them, and communicate their collective impact to senior leadership in business terms.
$280k - $320k
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