Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in December 2013 and currently lead a close-knit team of three. Before becoming an agent, I worked as a State Farm team member, giving me firsthand experience in the business before stepping into agency ownership. I'm a proud Penn State graduate and mom to two daughters. Outside of work, I love dogs, traveling, and spending time with my family.

I'm especially passionate about animals and enjoy supporting organizations like Angels for Animals and Healthy Paws. Giving back to causes that are close to my heart is an important part of who I am.

Our agency offers health benefits, unlimited time off, licensing reimbursement, professional development, and regular team-building events. We also prioritize work-life balance with great office hours, a one-hour paid lunch, and an early close at 3:30 p.m. on Fridays. We believe in giving our team the flexibility and support they need to enjoy life outside of work.

Our office is positive, supportive, and truly family-first. We understand that family comes first and believe a happy, well-supported team is essential to creating a great workplace. I'm looking for someone who brings a positive attitude, enjoys working with others, and genuinely wants to contribute to the team's success. If you're looking for a close-knit office where you're treated like family, encouraged to grow, and supported both personally and professionally, we'd love to meet you.

ROLE DESCRIPTION:
Jen Davidson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.