Air Freight Strategy Lead - Global Ops & Growth

Overview Updated: Jun 24, 2025 - The Air Freight Manager oversees airfreight operations to guarantee error-free services and optimized efficiency, including developing and enhancing operational procedures across domestic and international channels. This position spearheads market analysis to expand potential markets, formulate strategic plans, and cultivate partnerships with air carriers to broaden the network. This role directs and empowers the airfreight team, monitoring performance and facilitating interdepartmental collaboration to achieve business goals. 1. Air Freight Manager, Global Cargo Solutions, Denver, CO Job Summary: Responsible for overall local business operations Developing the airfreight product Execute and exceed business plan targets Offer support to the Airfreight Operations teams Support process enhancements and formulate plans Handle the set-up and execution of SOP within the Asia-Pacific region Work with key stakeholders & deliver solution enhancements and resolutions Act as an escalation point to operationally focused challenges within the region Ensure delivery and customer service levels are at a premium Reinforce processes and instruct staff on how to manage systems Responsible for the measurement and benchmarking of KPIs Skills on Resume: Business Operations Management (Hard Skills) Stakeholder Management (Soft Skills) Process Improvement (Hard Skills) SOP Implementation (Hard Skills) Customer Service Excellence (Soft Skills) KPI Measurement (Hard Skills) 2. Air Freight Manager, Velocity Logistics, Austin, TX Job Summary: Execute the Air Freight Product strategy at the Branch level Own and manage the Air Freight product P&L Ensure the appropriate staffing in the Air Freight team(s) Branch and to drive future-oriented workforce planning, in line with productivity targets Manage and be overall accountable for the performance of the Air Freight operations teams in the Branch General Management and Leadership Ensure execution of the Air Freight strategy in the Air Freight organization Effectively manage the performance of the Air Freight teams, coach and support the team leaders as necessary Drive actions to maximize profit on the file level and to eliminate loss-making files Manage and monitor productivity KPIs against budget, initiate corrective actions Responsible for following/enforcing the capacity and procurement strategy in the Branch, in line with the Company product and trade lane strategy Skills on Resume: Air Freight Product Strategy Execution (Hard Skills) P&L Management (Hard Skills) Workforce Planning (Hard Skills) Performance Management (Hard Skills) Leadership (Soft Skills) Team Coaching (Soft Skills) Profit Maximization (Hard Skills) Capacity Strategy Implementation (Hard Skills) 3. Air Freight Manager, SkyBridge Transport, Miami, FL Job Summary: Management of imports and exports by air and land, from the reception and documentation, to manage the delivery with transport company and forwarders. Responsible for the coordination of international freight forwarding with specific usual handling to/from different markets (destinations/origins), and receiving of customers' orders. Daily contact with customers, freight forwarders, customs agents, transport Companies and other logistics operators, in addition to the resolution of possible incidences with customers, and daily contact with them. Keeping orders in the company database. Issuing of debit notes to customers and filling of expenses from providers Daily work in the logistics software of the company. Realizing several administrative tasks such as data entry of new clients/partners through company support. Take warehouse tasks, control of receiving products into the warehouse through w/h partners, daily shipments control, picking and packing tasks through them, contact with transport companies. Calculated transport costs, created proposals for co-customers and internally in the company networking, and chose transportation routes. Making quotations to customers, own offices and network agents. Export customs filing of air shipments. Negotiate rates with carriers and suppliers. Skills on Resume: Import/Export Management (Hard Skills) Customer Communication (Soft Skills) Order Tracking (Hard Skills) Software Use (Hard Skills) Administrative Support (Hard Skills) Warehouse Management (Hard Skills) Rate Negotiation (Hard Skills) Job Summary: Implement global policies and procedures Build and maintain long-term relations with clients, airlines and terminals Work collaboratively with Head Office and Executive Managers Identify market trends, opportunities and customer needs Develop and/or implement new products, e.g. specific new vertical solutions Implement regional initiatives for the local organization Create account-specific development plans Improve Gross Profit profitability for Air Freight product Commercial engagement: and performance Management: Support on sales visits / QBRs / Deliver product knowledge Skills on Resume: Policy Implementation (Hard Skills) Relationship Building (Soft Skills) Market Analysis (Hard Skills) Product Development (Hard Skills) Initiative Implementation (Hard Skills) Account Development (Hard Skills) 4. Air Freight Manager, SkyBridge Transport, Miami, FL Job Summary: Implement global policies and procedures Skills on Resume: Policy Implementation (Hard Skills) Relationship Building (Soft Skills) Market Analysis (Hard Skills) Product Development (Hard Skills) Initiative Implementation (Hard Skills) Account Development (Hard Skills) 5. Air Freight Manager, Transpacific Cargo Services, Phoenix, AZ Job Summary: Manage airfreight operations to ensure error-free service and most efficient operation. Identify potential markets and develop a corresponding strategic market plan. Motivate and coach Airfreight teams to achieve the target set goals. Manage and monitor the team performance and initiate corrective action to resolve the hindrance. Work closely with other departments to achieve synergy of cooperation among business units. Oversee the provision of air freight forwarding services (domestic, import and export) to Glovis America and partner customers. Develop, implement and continuously enhance air freight forwarding operational procedures (domestic, import and export) Map company process flows and continuously review them to identify efficiency gains Establish and manage relationships with origin counterparts and destination partners Strategically grow a network of air carriers Skills on Resume: Operations Management (Hard Skills) Team Coaching (Soft Skills) Performance Monitoring (Hard Skills) Service Management (Hard Skills) Procedure Development (Hard Skills) Network Growth (Hard Skills) Job Summary: Lead negotiation of rates and contracts with air carriers Stay current with developments and changes in applicable laws, regulations and other government requirements Participate in appropriate airline activities. Regularly visit airline Cargo Manager or General Manager to establish good relationships with all airlines Build up a strong network with other players, airlines and agents so that we can offer the best service in the airfreight business. Implement the "Best Practices" for the Airfreight department. Implement the "Best Practices" for Dangerous Goods Handling in the warehouse. Create a positive work atmosphere Set up local P & D service Set up Airport Transfer Carriers Planning and execution of shipments. Skills on Resume: Negotiation (Hard Skills) Regulatory Knowledge (Hard Skills) Airline Engagement (Soft Skills) Relationship Management (Soft Skills) Networking (Soft Skills) Best Practices Implementation (Hard Skills) Shipment Planning (Hard Skills) 6. Air Freight Manager, Transpacific Cargo Services, Phoenix, AZ Job Summary: Sales promotion and overseas agents network set up Work closely with overseas network agencies to develop new business. Work with Panega and 3F overseas agents & HLS. Assist in the recruitment, onboarding and continuous development of best-in-class air freight forwarding talent (domestic, import and export) Oversee compliance with applicable TSA requirements, laws, regulations, other government filings and requirements, and company standards Serve as the Indirect Air Carrier Security Coordinator (“IACSC”) for Glovis America Inc Business development and Operation Start (21. 2Q) Expand and explore new market opportunities. Accountable for managing, developing, and expanding the airfreight business, providing direction and leadership to ensure profitability. Design monthly management report that will communicate key successes/challenges to Management. Design monthly KPI for management Such as Airline performance records. Skills on Resume: Network Development (Soft Skills) International Collaboration (Soft Skills) Talent Development (Soft Skills) Compliance Management (Hard Skills) Security Coordination (Hard Skills) Market Expansion (Hard Skills) Reporting & KPI Design (Hard Skills) Job Summary: Sales promotion and overseas agents network set up Work closely with overseas network agencies to develop new business. Work with Panega and 3F overseas agents & HLS. Assist in the recruitment, onboarding and continuous development of best-in-class air freight forwarding talent (domestic, import and export) Oversee compliance with applicable TSA requirements, laws, regulations, other government filings and requirements, and company standards Serve as the Indirect Air Carrier Security Coordinator (“IACSC”) for Glovis America Inc Business development and Operation Start (21. 2Q) Expand and explore new market opportunities. Accountable for managing, developing and expanding the airfreight business, providing direction and leadership to ensure profitability. Design a monthly management report that will communicate key successes/challenges to Negotiate rates with carriers, and relationship-building ability with parties involved. #J-18808-Ljbffr Lamwork