Associate Patient Care Coordinator
Allmed Staffing Inc
Patient Care Coordinator
Checks patients in for appointments as part of a team of 13-16 patient service representatives focused on patient registration, and works assigned queues to keep registration and billing information accurate.
Day to day responsibilities:
Patient check-in:
- Collects copay, previous balance, and deductible payments
- Handles device drop-offs (sleep study, cardio)
- Provides patient IT support for MyChart pre-registration and check-in
- Provides patient wayfinding
Work queues:
- Eligibility Errors work queue
- RX Hub/Language Mismatch work queue
- Cost Estimate work queue (primary care and lab)
- Botox/infusion real-time eligibility (RTE) checks
- No-show letters (primary care)
Required Qualifications:
- Healthcare experience with Epic, or customer service experience in a related setting
- Additional skills and experience to be discussed with the candidate
Preferred:
- 2+ years of experience in a healthcare setting
- Epic experience (highly preferred)
Vacancy posted 3 days ago
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