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Associate Patient Care Coordinator

Allmed Staffing Inc

Patient Care Coordinator

Checks patients in for appointments as part of a team of 13-16 patient service representatives focused on patient registration, and works assigned queues to keep registration and billing information accurate.

Day to day responsibilities:

Patient check-in:

  • Collects copay, previous balance, and deductible payments
  • Handles device drop-offs (sleep study, cardio)
  • Provides patient IT support for MyChart pre-registration and check-in
  • Provides patient wayfinding

Work queues:

  • Eligibility Errors work queue
  • RX Hub/Language Mismatch work queue
  • Cost Estimate work queue (primary care and lab)
  • Botox/infusion real-time eligibility (RTE) checks
  • No-show letters (primary care)

Required Qualifications:

  • Healthcare experience with Epic, or customer service experience in a related setting
  • Additional skills and experience to be discussed with the candidate

Preferred:

  • 2+ years of experience in a healthcare setting
  • Epic experience (highly preferred)
Allmed Staffing Inc
Vacancy posted 3 days ago
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