IT Technical Support Specialist

Job Description

Job Description

We are seeking an IT Technical Support Specialist to join our team! You will resolve computer-related issues for your clients. 

Responsibilities:

• Provide technical assistance with computer hardware and software
• Resolve issues for clients via phone, in person, or electronically
• Recommend hardware and software improvements
• Track customer issues and resolutions
• In office work REQUIRED (Salem, Oregon)

Qualifications:

• Previous experience in IT, customer service, or other related fields
• Ability to build rapport with clients
• Strong troubleshooting and critical thinking skills
• Positive and professional demeanor
• Clean criminal background 

Company Overview:

TeamLogic IT provides a full range of technical services to small and medium sized growing businesses. Our team members are completely focused on guiding clients to the right technical solutions, providing proactive maintenance and ensuring timely/complete repairs when needed. We serve businesses in many vertical markets: Medical, Financial, Schools, Retail, Legal, Manufacturing, Marketing and more.

All our team members must possess:

\tA strong personal presence and sincere interest in helping our clients
\tExcellent leadership, communication and interpersonal skills
\tStrong analytical and problem-solving skills
\tIndustry Standard Certifications such as: Microsoft, Cisco, and CompTIA
\tRelevant job experience
\tValid driver’s license and acceptable driving record
\tUS Citizenship that can pass extensive background and fingerprint checks

Company Description

Company Overview:\r\n\r\nTeamLogic IT provides a full range of technical services to small and medium sized growing businesses. Our team members are completely focused on guiding clients to the right technical solutions, providing proactive maintenance and ensuring timely/complete repairs when needed. We serve businesses in many vertical markets: Medical, Financial, Schools, Retail, Legal, Manufacturing, Marketing and more.\r\n\r\nAll our team members must possess: \r\n\r\n\tA strong personal presence and sincere interest in helping our clients\r\n\tExcellent leadership, communication and interpersonal skills\r\n\tStrong analytical and problem-solving skills\r\n\tIndustry Standard Certifications such as: Microsoft, Cisco, and CompTIA\r\n\tRelevant job experience\r\n\tValid driver’s license and acceptable driving record\r\n\tUS Citizenship that can pass extensive background and fingerprint checks