Member Service Rep

$19 - $22 per hour

Beacon Hill

To Apply for this Job Click Here
Member Services Representative
Dallas, TX (Onsite)
$19-$22\/hr
Monday-Friday | 8:00 AM - 5:00 PM
Temp-to-Hire
We are seeking a customer-focused Member Services Representative to join a growing healthcare organization. This role is ideal for someone who enjoys helping people, solving problems, and providing exceptional service. The focus is on quality customer interactions, not high call volume.
Responsibilities:

Assist members with questions regarding their health plans and benefits
Help members locate providers and access services
Resolve concerns with professionalism, empathy, and strong problem-solving skills
Document member interactions accurately
Work with internal teams to address complex member issues
Provide an outstanding customer experience on every interaction
Qualifications:
- High school diploma or equivalent
- 3+ years of customer service experience
- Strong communication and interpersonal skills
- Excellent critical thinking and problem-solving abilities
- Detail-oriented and organized
- Positive attitude and strong work ethic
- Insurance or healthcare experience is a plus, but not required
  What We're Looking For:
  - Someone who is highly customer-service oriented
  - Strong personality and a genuine desire to help others
  - Stable work history with proven reliability
  - Team player who thrives in a fast-paced environment
    
    A1475441DAL_1790608010
    To Apply for this Job Click Here

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Vacancy posted 2 days ago

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