Food Service Worker

This person works as a team to provide food service that is safe, accurate, timely and responsive to the customer and patient's needs. Food service includes stocking, assembling, and serving portion controlled hot and cold food, replenishing and stocking stations, and general sanitation duties. This person may work in one of the following areas within Nutrition & Food Services. Retail Food Service includes serving, cashiering, bussing, and barista duties. Patient Food Services includes assembly and delivery of patient meal trays. This position may be responsible for responsible for cash, credit card and debit card transactions. This person maintains cleanliness and sanitation of the foodservice areas and equipment. This position is responsible for providing excellent customer, patient, and staff interactions and is looked upon as the ambassador for the department of Nutrition and Food Services. DUTIES & ESSENTIAL JOB FUNCTIONS % of time Essential Function (Yes/No ) Key Responsibilities 20 YES Customer Service Smile, greets, and offers assistance to patients, customers, and staff. Knows the menu being served. Understands and provides accurate information to inquiries. Ensures a professional and gracious environment. Effectively communicates with a wide variety of individuals inside and outside the Medical Center. 20 YES General Safety and Sanitation Follows proper hand washing procedures and glove use while handing ready to eat food and performing other duties. Prevents cross contamination of foods while assembling and serving food. Takes order and serves food using portion control and presentation standards. Uses correct equipment and procedures to maintain service temperature of foods. Uses correct equipment and procedures to perform sanitation duties. Proper use of ppe when working with chemicals per manufacturer instruction. Labels and dates food items following FIFO procedures. Clean and sanitizes work surfaces, work areas, and equipment. Clean, organize, and restocks food and dishware items in food racks, service stations, refrigerators, display cases, serving line, and storage areas in a timely manner. Assists in dishroom and potroom as needed. Sorts trash, recycling, and compost accurately. Performs required documentation for duties assigned. Utilizes all necessary IT applications to perform job duties. Adheres to safety guidelines. 55 YES Retail Food Service and Barista Takes orders from customers in a timely and accurate manner. Prepare coffee and espresso beverages orders following standards.