HR Director

Surescripts serves the nation through simpler, trusted health intelligence sharing, in order to increase patient safety, lower costs and ensure quality care. We deliver insights at critical points of care for better decisions — from streamlining prior authorizations to delivering comprehensive medication histories to facilitating messages between providers.

Job Summary: The HR Director is a strategic people leader who partners with business leaders to build high‑performing teams, strengthen organizational effectiveness, and create better employee experience in a fast‑paced technology environment. This role brings a solutions‑oriented approach to employee relations, talent management, succession planning, workforce planning, performance management, compensation cycles, and organizational change. The HR Director uses data, technology, and AI‑enabled tools to simplify work, improve efficiency, and help leaders make thoughtful people decisions that support business goals and position teams for long‑term success.

Responsibilities:

• Strategic business partner and change agent responsible for implementing people initiatives and cultural change at the department level.
• Partner with the assigned client groups to manage employee relations issues, consult on organizational design, coach employees and managers and support HR functional processes. Drive the performance management process.
• Lead the True U Learning and Development program; including facilitation and communication to focus on career development a company‑wide level.
• Use AI tools daily to improve efficiency, reduce manual work, and identify opportunities to streamline HR processes and enhance the employee experience.
• Actively participate in establishing long and short term goals and strategies for the function.
• Special projects will be assigned to improve the effectiveness and efficiency of the function.

Qualifications:

Basic Requirements: Bachelor’s Degree or equivalent experience 12+ years of HR experience or equivalent, in progressive roles.

Surescripts embraces flexibility through its Flexible Hybrid Work model for most positions. This model allows employees to work virtually while still utilizing our offices as collaboration centers. With alignment and agreement from your leadership, you can come and go from the office as needed.

To be considered for employment, applicants must have a valid U.S. work authorization allowing work without restrictions with Surescripts in the U.S. At this time, we are unable to provide support or provide sponsorship for immigration benefits such as work visas. Additionally, we do not participate in academic training programs or work‑study programs through an academic institution that require employer endorsement of F‑1/CPT or F‑1/STEM.

What You’re Like

You’re more than an HR pro. You’re a fair and compassionate advocate who encourages diversity of thought and growth. You seek to deeply understand the business, its people and its needs, and find ways to support and meaningfully match the right talent to the right purpose. Ultimately, you help shape the culture—and future—of our company.

What We’re Like

Surescripts Human Resources is a collaborative, hard‑working crew that openly shares and learns from each other. We laugh a lot, we celebrate when we make awesome hires, and we help our teammates struggling with thorny HR issues. No matter what we’re working on … we’re all in it together.

What the Work is Like

Our challenge (as is the challenge in HR departments the world over) is to balance the best interests of employees, managers and our bottom line. This is not always an easy task, but we are continuously striving to do our best to cultivate an environment where all employees feel valued, respected, energized by their work, and committed to achieving exceptional results together.

At Surescripts, base pay is one part of our Total Rewards Package (which may also include bonus, benefits etc.) and is determined within a range. The base pay range for this position is $160,000 - $195,600 per year. Your base pay may vary within or outside of this range depending on a number of factors, including (but not limited to) your qualifications, skills, experience, and location.

Benefits include, but are not limited to, comprehensive healthcare (including infertility coverage), generous paid time off including paid childbirth and parental leave and mental health days, pet insurance, and 401(k) with company match and immediate vesting.

Physical and Mental Requirements

While performing duties of this job, an employee may be required to perform any, or all of the following: attend meetings in and out of the office, travel, communicate effectively (both orally and in writing), and be able to effectively use computers and other electronic and standard office equipment with, or without, a reasonable accommodation. Additionally, this job requires certain mental demands, including the ability to use judgement, withstand moderate amounts of stress and maintain attention to detail with, or without, a reasonable accommodation.

Surescripts is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate on the basis of race, color, religion, age, national origin, ancestry, disability, medical condition, marital status, pregnancy, genetic information, gender, sexual orientation, parental status, gender identity, gender expression, veteran status, or any other status protected under federal, state, or local law.

Surescripts recognizes the importance of fostering an environment that leverages the unique contributions of all individuals and we are committed to providing reasonable accommodations to every applicant. If you need a reasonable accommodation for any portion of the employment process, please contact us at View email address on click.appcast.io.

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Surescripts participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.