Facilities Support Specialist Job Description

Facilities Support Specialist

Retina Consultants of Texas (RCTX) is seeking a Facilities Support Specialist to join our innovative team with the mission of Fighting Blindness For The World To See. This position is responsible for providing support for the maintenance related needs of all Retina Consultants of Texas medical buildings and facilities in Houston and San Antonio.

Retina Consultants of Texas is the largest and most respected retina-only ophthalmology practice in the United States. Our group consists of 26 world renowned physicians leading the world in retinal care. While serving two major metropolitan markets (and their extensions) our combined culture allows us to best serve our patients, referral sources and our own team of physicians. RCTX also invests heavily in diagnostic equipment, providing state-of-the-art retina imaging, laser and diagnostic capabilities to each patient. This, combined with the clinical expertise of our physicians, an outstanding and devoted staff, and 25 convenient locations to serve our patients.

We worked hard to create our culture as Retina Warriors. We strongly emphasize our core values of Hard Work, Authentic Care and Innovation in everything we do. It is our belief that by investing in our people, our people will be empowered of their own accord to provide the highest quality patient experience.

In addition to being highly challenged professionally, in joining our practice, the following competitive benefits for full-time eligible employees after a 60-day introductory period:

• Employee Paid Benefits such as Medical, Dental, and Vision, short-term disability, voluntary life insurance, accident, critical illness, hospital indemnity, pet insurance, HSA pre-taxed contributions, 401 (k) retirement savings contributions both Roth and Traditional options from starting date of hire.
• Employer Paid Benefits such as long-term disability, $25,000 basic life insurance policy, 3% 401(k) safe harbor contribution, HSA employer contributions, annual performance merit increases, certification opportunities, rewards & recognition platform, WellHub Starter Plan Gym Membership, paid time off and (8) paid holidays + (1) floating holiday annually.

Pay Rate is $60-70k per year and is not eligible for overtime.

RCTX is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, military service, veteran status, genetic information, or any other protected class under applicable law.

Responsibilities

• Provides general and detailed maintenance of all clinic and administrative locations, including patching, painting, hardware repairs and other repair/replacement work as required.
• Performs routine facility and equipment maintenance.
• Completes and resolves facilities requests from the Helpdesk system.
• Performs routine daily inspections of assigned buildings, spaces and equipment (i.e., fire extinguishers).
• Performs general and detailed cleaning of clinic and administration spaces when needed (mopping, sweeping, vacuuming, wiping, washing, polishing and dusting all surfaces, removing trash and recycling, and cleaning restrooms, stairwells, or offices).
• Completes all documentation for work performed in a timely manner.
• Oversees and performs the duties associated with buildout projects, ensuring projects and breakdowns are completed on schedule.
• Works with and updates third party vendors to resolve facilities issues.
• Maintains an updated list of facilities management and vendor contact information.
• Travels to all clinic locations throughout the Houston and San Antonio Texas regions
• Performs other duties as assigned.

Qualifications

Skills/Competencies:

• Ability to use basic carpentry, plumbing, painting, and custodial hand and electric powered tools.
• Good verbal and written communication skills, with ability to receive and respond to work assignments in both formats.
• Strong ability to converse in the English language, both spoken and written.
• Read, comprehend, and work from project plans and operating instructions.
• Maintain cooperative working relationships; demonstrate sensitivity to and respect for a diverse population.
• Detail orientation with a mindset towards meeting the company's high standards for maintenance of facilities.
• Demonstrated time management skills and including multi-tasking.
• Ability to meet deadlines.
• Keep computerized records and prepare reports. Access and employ job related computer software (email, work planning, time-keeping) at an effective proficiency level.
• Works independently with limited supervision, interacting effectively with and quickly gaining the respect and support of facilities and company staff.
• Interacts with various levels of staff, patients, guests and vendors.

Education Requirements:

• High School diploma required
• Associates or 1-2 years of vocational technical training preferred

Experience Requirements:

• 5+ years' experience in multiple areas of facilities management, including but not limited to electrical, plumbing, and flooring projects
• Some experience in HVAC
• Some experience utilizing ticketing system

Physical Abilities:

• Regularly required to use hands to finger, handle or feel.
• Frequently required to stand, walk, reach with hands and arms, climb, balance, stoop, kneel, crouch, and crawl.
• Occasionally required to sit.
• Occasionally lift and/or move equipment/supplies up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.