Education Services Representative

High School Diploma required; Post-Secondary Degree preferred. Executive Administrative Assistant experience preferred

*Company Overview*
National Aviation Academy (NAA) is a renowned aviation maintenance school dedicated to training technicians since 1932. Our focus on hands-on, practical instruction prepares students for rewarding careers as certified Airframe and Powerplant (A&P) mechanics, with campuses across multiple locations offering a dynamic educational environment.

*Job Responsibilities:*

The Education Services Representative will be responsible for the accounts of all students of National Aviation Academy. Duties are, but not limited to:

· Maintenance of students records to include filing, updating attendance, tracking missed time from class and make-up hours.

· Tracking student academic progress.

· Creating report cards and Official Transcripts.

· Preparing student Change of Status documents.

· Contacting absent students.

· Coordinate with Re-entry team.

· Updating census through excel spreadsheets.

· Produce accurate and timely information to Education Management and instructional staff.

· Other duties as assigned.

The Education Services Representative must be highly organized, flexible, task oriented, a team player, and is able to follow directions from the Education Services Manager. The minimum skills required for Education Services Representatives are as follows:

· Basic understanding of Title IV Federal Aid at Clock Hour schools

· Proficient in Microsoft Office skills: Word, Excel, Email/Outlook and internet use.

· Ability to address student inquiries regarding Academic records

· Knowledge and adherence to FERPA regulations.

· Campus-vue/Anthology software knowledge is preferred but not required.

*Personal Responsibilities and attributes:*

· Eagerness to learn and improve.

· Must be at work on time and work assigned hours.

· Maintain pleasant, professional, and teamwork-oriented attitude and appearance.

· Must demonstrate and report effective time management.

· Consistently proving and leading by example that customer satisfaction is our highest goal.

· Consistently prove initiative, enthusiasm, accuracy and efficiency.

· Must demonstrate excellent communication skills.

· Must demonstrate ability to learn and adapt.

· Positive, energetic, quick learner

· Ability to work individually (with or without detailed instruction)

*Required Education and Experience:*

· High School Diploma required; Post-Secondary Degree preferred.

· Executive Administrative Assistant experience preferred.

· Comprehensive & logical filing and organization

*Additional Information:*

National Aviation Academy is an Equal Opportunity Employer and a Drug-Free Workplace. All employment offers are contingent upon successful completion of applicable pre-employment requirements.

Job Type: Full-time

Pay: $50,000.00 - $56,000.00 per year

Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance

Work Location: In person