Staff Product Manager

Staff Product Manager

Somerville, Massachusetts, United States

Mobi partners with the world's leading travel brands to create AI experiences that change how people discover and book travel.

By combining deep AI expertise with more than a decade of experience in travel commerce, Mobi helps travel brands understand what travelers want, deliver more relevant experiences, and convert AI-driven intent into direct bookings. Our technology connects the intelligence of AI with the realities of travel—integrating with the systems brands already use while creating new opportunities to engage customers throughout their journey. We're building the infrastructure that will power the next generation of travel commerce.

We believe the best ideas emerge when diverse perspectives come together, so we're building a team that truly reflects that belief. If you're energized by complex challenges, inspired by working alongside thoughtful teammates, and passionate about building technology that enhances—rather than replaces—what makes us human, you'll feel right at home here.

Our work is centered on five core values:

• Show up, be you. We welcome every kind of thinker, maker, and teammate: quiet or bold, methodical or messy, with all their talents and quirks. Inclusion isn't a checkbox—it's how we connect, grow together, and do our best work.
• Be scrappy, stay steady. We're resilient and quick on our feet, adapting with creativity and staying grounded when things shift.
• Create transparency, collaborate better. We believe knowledge grows when it's shared. Clear, open communication builds trust and strengthens collaboration.
• Foster community, be compassionate. We show up for our teammates, customers, and neighbors. Strong businesses grow from relationships built with care and grounded in shared effort.
• Build thoughtfully, create impact. We design for clarity, build for scale, and measure success through real-world impact.

The Mobi Product Management team plays a critical role in driving the success of our AI-powered products by working closely with Mobi engineering teams and aligning closely with our customers. Each Product Manager owns and supports a specific product and deployed customer solutions, collaborating across all aspects of product management—from strategy to execution.

As a Staff Product Manager at Mobi, you'll join a highly creative, fast-paced, and fearless team tasked with driving the design, development, and growth of our AI Discoverability product. You will collaborate closely with engineering, design, and business teams to deliver highly technical AI-powered solutions that meet user needs and business objectives. Equally important, you'll be the relationship the customer trusts—someone who takes the time to understand what they really need, keeps communication open and honest, and gives them confidence that we're the right partner for the work ahead.

Key Responsibilities:

• Product Vision and Strategy
• Establish technical goals and a clear development vision for Mobi's MCP App product.
• Analyze user needs, business objectives, and product features to develop a comprehensive and prioritized feature roadmap.
• Take customer insights and build functional proof-of-concepts using AI tools (Claude, Cursor, etc.) in hours or days.
• Product Development and Execution
• Collaborate with engineering and design teams to guide the end-to-end development process, ensuring seamless execution and alignment across teams.
• Create detailed product requirements and technical specifications, synthesizing input from customers and engineering leaders to ensure clarity and development velocity.
• Keep up with the fast-moving AI landscape, developing repeatable processes and documenting best practices to be shared amongst the team.
• Customer Relationship & Engagement
• Build genuine, trust-based relationships with customers; taking the time to understand not just what they're asking for, but the underlying problem, context, and goals behind it.
• Open and maintain communication channels where customers feel comfortable sharing honest feedback, concerns, and priorities, acting as their advocate inside Mobi.
• Partner with external customers to ensure Mobi's product roadmap aligns with their needs.
• Leadership and Collaboration
• Drive the product lifecycle from ideation to launch, ensuring that product initiatives are executed on time and align with Mobi's overall business goals.
• Present well-crafted and compelling product messaging to Mobi business leaders and external customers.
• Synthesize what you're hearing and building into a coherent point of view on what the company should productize. Collaborate with engineering on the handoff from prototype to real product.

What We're Looking For:

• 8+ years of experience as a Technical Product Manager, Forward Deployed Product Manager or similar role, with a track record of shipping B2B2C products—with prior roles in early-stage or 0-to-1 environments.
• Bachelor of Science degree or equivalent years of relevant work experience; a master's degree is preferred but not required.
• Strong understanding of technical limitations, trade-offs, and system complexities to guide decision-making and collaborate effectively with engineering teams—enough engineering fluency to ask the right questions, challenge assumptions, and recognize when a "small change" isn't.
• Strong proficiency with modern AI development tools and the ability to build working demos independently, without reliance on a full engineering team.
• The ability to craft and articulate a clear product vision paired with a strategic roadmap, driving products into new domains or industries while aligning with overall company goals.
• Exceptional skills in leveraging data and user insights to inform decisions, define product requirements, and prioritize features for maximum impact.
• Experience navigating complex industries that require deep domain expertise with the ability to understand customer needs, market trends, and technical landscapes.
• Excellent communication and collaboration skills, with the ability to work across teams and levels of management, both internally and externally.
• Demonstrated ability to lead cross-functional teams, influence stakeholders, and drive consensus in ambiguous, fast-paced environments with minimal direction.
• Ability and willingness to travel up to 20%, including customer site visits.

Pay Transparency:

The base salary range for this US full-time position is between $140,000- $190,000 and is eligible for an annual company bonus, subject to standard withholding and applicable taxes. All candidates receive equity (ISO) and access to a comprehensive benefits offering. The base salary range reflects the minimum and maximum targets for candidates. The following factors are considered when determining the compensation offered: work location, skills, experience, and any relevant education or training. The Recruiter or Hiring Manager can share more about the specific salary range with you during the recruitment process and answer any questions you have.

Benefits & Perks

• Competitive Base Salary + Annual Bonus
• Comprehensive Health Insurance (Medical, Dental, and Vision) for you and your family, covered mostly by the company.
• Company-paid Disability and Life Insurance
• Optional Pet Insurance and Identity Theft Protection
• Paid Parental Leave (for all types of parents and families)
• Equity ownership in the company
• 401k Plan
• Unlimited Paid Time Off + $1,000 Bonus for taking five consecutive days off
• Flexibility to work anywhere in the world for one month a year
• Tuition Reimbursement
• Cell Phone & Transportation Reimbursement
• Lunch daily from local restaurants
• Cozy office environment with a full kitchen, massage chairs, live plants, and much more!

Mobi hires those willing to work either full-time in office or on a hybrid schedule. Equal Opportunity We are an equal opportunity employer; applicants, employees, and former employees are protected from employment discrimination and harassment of any type based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, protected veteran status and genetic information (including family medical history), or any other characteristic protected by federal, state or local laws.