Call Center Representative

Job Description

Job Description

The Call Center Representative will handle inbound support calls and assist customers through phone, email, and chat. This role supports customer needs by managing account updates, accurately entering data, and delivering responsive service across designated channels.

Responsibilities

• Handle inbound customer support calls.
• Provide customer service through phone, email, and chat.
• Update customer accounts accurately.
• Enter and maintain customer data.

Required Qualifications

• At least 1 year of experience in call center operations.

​​Eagle Resource Group, Inc. is a Georgia-based staffing and recruiting company. We are engaged in the business of matching our clients’ open job roles with experienced candidates. ​

With over 50 years of combined experience, knowledge and understanding of the industry, Eagle Resource Group has the advantage to address the needs of our clients and experienced candidates.

Company Description

​​Eagle Resource Group, Inc. is a Georgia-based staffing and recruiting company. We are engaged in the business of matching our clients’ open job roles with experienced candidates. ​\r\n\r\nWith over 50 years of combined experience, knowledge and understanding of the industry, Eagle Resource Group has the advantage to address the needs of our clients and experienced candidates.