Mortgage Home Loan Direct Center Phone Representative

Job Description

Job Description

Mortgage Home Loan Direct Center Phone Representative
Hoover, AL 35244| Atlanta GA 30309 | Charlotte NC 28202
6+ Months

Hybrid

Pay Rate: $16/Hour on W2

At Clients, the Mortgage Home Loan Direct Center Phone Representative works within the Home Loan Direct Center making outbound phone calls. This position engages existing and potential customers to communicate information concerning current loans, as well as determine future financing needs for mortgage products. This position works to uncover possible new or enhanced business opportunities then refers customer to a Mortgage Loan Officer to further discuss mortgage products and services.

Primary Responsibilities
Makes outbound phone calls to both existing and potential new customers
Communicates information concerning current loans and determines future financing needs for mortgage products with a set standard
Discusses clients products and services with existing and potential customers
Meets or exceeds production goals, primarily by converting leads into qualified referrals resulting in closed mortgage loans
Uses effective sales and outbound telephone techniques to build client relationships and uncover product and service needs
Provides excellent customer service skills while following all marketing and compliance guidelines established by the corporation
Completes all required documentation

This position requires the tracking of time and is eligible for overtime hours worked in excess of 40 per week under the Fair Labor Standards Act.

This position is incentive eligible.

This position requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). See for more information.

Requirements
High School Diploma or GED
Six (6) months in customer service, sales, banking or a related field

Preferences
Associate’s or Bachelor’s degree
One (1) year experience in a sales related field

Skills and Competencies
Ability to manage a high volume of outbound phone calls
Ability to work as a team and work with internal and external customers
Efficient time management and organizational skills
Excellent verbal communication skills
Proficient computer skills

#TB_EN
#ZR

Why TalentBurst?
At TalentBurst, we deliver more than talent, we deliver outcomes. We partner with you to move quickly and connect you to opportunities aligned with your skills and long term growth.

Backed by precision, transparency, and results, we connect top talent with leading organizations through trusted partnerships.

We offer competitive compensation and comprehensive benefits, including medical, dental, vision, and retirement options.

TalentBurst is an equal opportunity employer committed to an inclusive and diverse workforce.

Company Description

Founded in 2002 by three former Monster.com executives; TalentBurst is an award-winning full-service Staffing Firm working directly with Fortune 500 companies in the US and Canada. We specialize in Contract and Contract to Permanent roles across many industries and have direct/contractual relationships with all our clients. Please visit our website or come meet us at our offices in Natick, MA, Miami, FL, Christiansburg, VA, Vineland, NJ, Houston, TX & downtown San Francisco, CA

Company Description

Founded in 2002 by three former Monster.com executives; TalentBurst is an award-winning full-service Staffing Firm working directly with Fortune 500 companies in the US and Canada. We specialize in Contract and Contract to Permanent roles across many industries and have direct/contractual relationships with all our clients. Please visit our website or come meet us at our offices in Natick, MA, Miami, FL, Christiansburg, VA, Vineland, NJ, Houston, TX & downtown San Francisco, CA