Night Auditor

Job Description The Night Auditor works independently overnight to manage front desk operations, balance daily financial transactions, and prepare the property for the next business day. This role combines guest service, problem‑solving, and accounting responsibilities to ensure smooth overnight operations. Responsibilities Monitor and manage front desk operations overnight, including check‑ins, check‑outs, and guest requests. Balance and audit all daily transactions, including room charges, payments, and adjustments. Run end‑of‑day reports and complete system rollover. Ensure all reservations are in correct status with valid payment and required authorizations. Handle guest complaints and resolve issues professionally without unnecessary refunds. Maintain safety and security awareness, reporting incidents and contacting security when needed. Complete shift logs and document all activity in Teams or property log systems. Prepare reports for management, including occupancy, revenue, and audit discrepancies. Ensure lobby, front desk, and back office areas remain clean and organized. Support housekeeping and early morning operations as needed. Qualifications Previous hotel front desk or customer service experience preferred. Basic knowledge of hotel systems. Strong attention to detail and ability to balance financial records accurately. Ability to work independently with minimal supervision. Good communication skills and professional demeanor with guests and team members. Ability to handle overnight shifts, weekends, and holidays. Problem‑solving mindset with a focus on accountability and follow‑through. #J-18808-Ljbffr