General Manager

Job Description

Job Description

Restaurant General Manager

Taco John's International is looking for a full-time General Manager to lead a high-performing team to deliver exceptional guest experiences, maintain operational excellence, and drive profitability. You will oversee all aspects of restaurant operations including staffing, training, inventory management, customer service and compliance with company standards and local regulations.

ABOUT TACO JOHN'S INTERNATIONAL

Starting as a small taco stand in Cheyenne, WY back in 1968, our one-of-a-kind tacos and other bold flavors were an instant hit in the community. Ever since that first taco stand, we have been all about bringing the flavor, from handmade salsa to our classic Crispy Tacos! Today, we operate and franchise nearly 400 restaurants in 23 states – making it one of the largest Mexican quick-service restaurant brands in America. Ever heard of the iconic Taco Tuesday? We started it!

We continue to grow across the country – but some things never change. Like our uncompromising standards of food quality and customer service. That commitment starts with our team. Our team is the heart of our success—preparing delicious meals and creating positive experiences for every guest. We believe in fostering a supportive, upbeat work environment where team members feel valued and empowered. With us, you will find real opportunities for growth, advancement, while making a difference every day.

A DAY IN THE LIFE OF THE GENERAL MANAGER

As the General Manager, you will recruit, train, and inspire a high-performing team, including assistant managers, shift leaders, and team members. You will provide ongoing coaching, feedback, and performance evaluations to support individual growth and team success. You will champion a guest first culture by delivering exceptional service and hospitality. You will cultivate a positive, inclusive, and motivating work environment that encourages collaboration and accountability. The General Manager will ensure strict adherence to food safety, sanitation, and quality standards in accordance with company and regulatory guidelines. 

The General Manager will optimize labor, food, and supply costs through effective scheduling, forecasting, inventory management, and drive restaurant performance by achieving or exceeding sales, profitability, and operational goals. You will analyze financial reports and budgets to identify opportunities for improvement, oversee accurate cash handling, banking procedures, and loss prevention practices. 

At Taco John’s, we are a fast-paced organization where flexibility and teamwork are essential. You will be expected to demonstrate adaptability in a dynamic environment by stepping in where needed, even outside of core responsibilities, to ensure overall success. You will actively contribute to a culture of inclusion by valuing diverse perspectives, promoting equity, and creating an environment where all individuals feel respected, supported, and empowered to thrive. 

QUALIFICATIONS FOR THE RESTAURANT GENERAL MANAGER

• Minimum of 2 years of restaurant management experience, preferably in quick-service or fast-casual dining. 
• High school diploma or equivalent; associate or bachelor’s degree in business, hospitality, or a related field is a plus. 
• Proven history of successfully leading teams, managing operations, and achieving business goals. 
• Strong understanding of restaurant financials, including labor management, food cost control, and budgeting. 
• Excellent communication, interpersonal, and conflict-resolution skills. 
• Demonstrated ability to recruit, train, and develop team members. 
• Proficiency with point-of-sales (POS) systems and basic computer applications (e.g., Microsoft Office or Google Workspace). 
• Ability to work a flexible schedule, including nights, weekends, and holidays. 
• ServSafe certification or ability to obtain within 30 days of hire. 
• Must be able to lift up to 50 pounds and stand for extended periods in a fast-paced environment. 
• Legal authorization to work in the United States. 
• Comfortable working independently and collaboratively in a fast-paced, evolving environment. 

  PREFERRED QUALIFICATIONS:  

• Associate or bachelor’s degree in business administration, Hospitality Management, or a related field.       
• 3+ years of progressive leadership experience in a quick-service or fast-casual restaurant environment. 
• Proven success in multi-unit management or high-volume restaurant operations. 
• Experience with employee engagement strategies and retention initiatives. 
• Advanced knowledge of inventory systems, scheduling software, and digital reporting tools. 
• Strong background in community engagement or local store marketing. 
• Bilingual proficiency (especially in Spanish) is a plus. 
• Certification in food safety, first aid, or conflict resolution. 

Do you have a strong understanding of restaurant operations, including food safety, labor laws, and health regulations? Do you have exceptional people skills with a focus on delivering outstanding guest experiences? Are you able to inspire, motivate, and develop a diverse team to achieve high performance? Are you adaptable and responsive to shifting priorities, operational demands and unexpected challenges? Are you proficient in analyzing financial data and making data-driven decisions? If yes, you might just be perfect for this position!

BENEFITS

We provide competitive pay and fantastic benefits, including flexible work schedules, a 401(k) with match, medical, dental, vision, short-and long-term disability, free/discounted food, tuition reimbursement, paid time off (PTO), and life insurance. The pay range for this position is between $58,000-$80,000/year. If this sounds like the right opportunity for you, apply today!

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 55121