Counselor Aide

Job Description

Job Description

Join Harbor's Toledo team as a Counselor Aide and make a meaningful difference in the lives of women on their recovery journey. In this role, you'll provide compassionate, hands-on support in a trauma-informed residential treatment environment, helping clients build stability, confidence, and hope for the future.  

Due to the sensitive nature of the position and the need to protect the privacy and safety of female residents, this position is open to female applicants only. This is a bona fide occupational qualification (BFOQ) under Title VII.

Position is part-time second shift, working 2:45p - 11:15p with rotating weekends.

REQUIREMENTS 

Education :  

• High School Diploma or GED required. 

Experience :  

• Two years of experience working with persons diagnosed with substance use disorder and/or mental health concerns.  
• At least one year of Group Facilitation experience. 

Licensure and Certifications :  

• Chemical Dependency (CDCA)/Counseling (LPC)/Social Work (LSW) Licensure must be obtained within 120 days of hire. 
• Must maintain active licensure in good standing. 
• CPR/First Aid and NCI/CPI Certifications required within 90 days of employment. 
• Must have a valid driver’s license, acceptable driving record, and show proof of personal auto insurance policy to be deemed insurable with Harbor’s vehicle insurance carrier. Must remain up to date on annual Defensive Driving for 15-Passenger Vans training requirement.  

Preferred Qualifications :   

• Bachelor's degree in social work, counseling, psychology or a related behavioral/mental health field from an accredited college or university.

Essential Functions and Primary Responsibilities:

1. Maintains familiarity with the individualized care plan for clients and provides support to clients according to the care plan. Contributes to the care planning process by providing the clinical team with specific information and observations of the clients’ needs and preferences.  
2. Assists clients in adjusting to treatment, offering emotional support, and helping with daily living activities.  
3. Facilitates group therapy activities, providing basic counseling and guidance, and educating clients on recovery principles and coping strategies.  
4. Provides crisis response care to clients during moments of crisis or ambivalence.  
5. Maintains accurate, complete, and appropriate clinical records in a timely manner.  
6. Performs all job responsibilities in accordance with prescribed safety and infection control procedures.  
7. Transports clients to social activities or off-site engagements as scheduled and per Harbor’s driving policies.  
8. Responsible for the completion of all scheduled tasks, including care of clients and the facility (including maintenance tickets and cleaning).  
9. Participates in weekly supervision, training, and development programs to enhance knowledge, skills, and personal service network.  
10. Completes admissions and discharges for all entering and exiting clients.  
11. Completes household duties and work orders as outlined on the duty list for each shift.  
12. Completes initial and annual Relias Trainings.   
13. Understands and maintains professional boundaries in client interactions.  
14. Maintains courtesy and professionalism with staff and clients 

What You'll Love About This Role:

• Build meaningful relationships with women working toward recovery and independence. 

• Gain hands-on experience in behavioral health, substance use treatment, and crisis intervention. 

• Work as part of a multidisciplinary team committed to client success. 

• Participate in ongoing training, supervision, and professional development opportunities. 

• Play a key role in creating a safe, supportive, and recovery-focused residential environment.

Day in the Life as a Counselor Aide:

As a Counselor Aide at Harbor, you'll play an important role in supporting women throughout their recovery journey. Your shift may include assisting clients with daily activities, facilitating recovery-focused groups, completing admissions and discharges, and providing encouragement during both successes and challenges. You'll work closely with the treatment team to monitor client progress, document observations, and help maintain a safe, structured, and trauma-informed residential environment. Every day brings new opportunities to build meaningful connections, promote recovery, and make a lasting impact in the lives of the women we serve.

About Harbor:

• A leading provider of mental health and substance use treatment for  over 100 years.
• 350+ clinical staff  serve over 24,000 clients  across multiple locations and in the community each year.
• Services ranging from counseling, pharmacological management, primary care, psychological testing, case management, substance use treatment, residential services, vocational program, and more!

Why Work for Harbor?

You will have the opportunity to meet other motivated individuals who are also making a positive impact at our company. Harbor is committed to investing our resources in you! Some benefits of working with Harbor include:

• Medical, dental, and vision coverage
• Retirement plan with company match
• Generous paid time off, sick time, and paid holidays
• Tuition and professional license reimbursement programs
• Clinical supervision hours offered
• Ability to make a difference in your community!