Logistics Coordinator

Logistics Coordinator

Job Summary: The Logistics Coordinator is responsible for a wide range of tasks supporting the organization’s objective of delivering equipment and supplies in an efficient and effective manner.   This individual is also responsible for overseeing warehouse-related tasks. 

Delivery Functions: 

• Create and coordinate multiple daily delivery routes that use resources in an efficient manner. 

• Contact customers via phone and email to arrange and confirm delivery appointments. 

• Work with sales, order processing, field service, and warehouse to ensure smooth operations. 

• Arrange and coordinate third-party delivery assistance as needed. 

• Maintain accurate order statuses, scheduling updates, and customer notes within the EA system. 

• Provide ongoing communication and support to delivery drivers and field personnel.  

• Monitor delivery schedules and proactively resolve logistical or customer issues. 

• Ensure customers receive timely updates regarding delivery timing and scheduling changes. 

• Perform additional administrative and operational duties as assigned. 

Warehouse Functions: 

• Receive incoming inventory and assign orders as needed. 

• Ensure inventory integrity through good practices and periodic counts.   

• Communicate equipment status or concerns for all orders.  

• Process sales orders and initiate the fulfillment process.   

• Monitor Shop Build process to ensure orders are ready for their designated delivery date.   

• Stage and verify all next day deliveries. 

• Maintain neat and organized equipment / warehouse. 

• Perform other tasks as needed and directed by management. 

Required Qualifications: (Knowledge, Skills, Abilities): 

• Effective organizational and multitasking abilities 

• Professional  verbal and written communication skills 

• Ability to prioritize and adapt in a challenging environment. 

• Strong customer service and critical thinking skills 

• Experience coordinating schedules, logistics, or dispatch operations preferred.  

• Proficient in MS Office and ERP systems. 

Physical Demands & Work Environment: 

• Ability to sit at a desk and stand/walk for prolonged periods of time. 

• Ability to lift 50lbs on occasion. 

• Ability to work in fast paced environment. 

• Able to work overtime as needed.