Technical Service Specialist- Controls

Job Description

Job Description

About Us

Meurer Research is a brand within Parkson Corporation. MRI engineers and manufactures advanced water and wastewater treatment equipment to solve complex issues facing treatment facilities worldwide. Our products include Inclined Plate Settlers, Hoseless Cable-Vac™ and Ultra-Scraper Sludge Collectors, flocculation systems, mixers, baffles, pilot systems, and package systems. MRI holds over 50 patents and has worked on over 5,000 installations cleaning more than 5 billion gallons of water each day.

Position Description:

Services products and equipment as assigned. Starts up, identifies, analyzes, and repairs instruments and products at customer’s location. Performs preventative maintenance, site surveys, installations and modifications as needed or requested by customers, performs operator and maintenance training at customer site.

Essential Functions:

• Equipment Installation & Maintenance: Install, commission, and maintain water/wastewater treatment systems, pumps, valves, PLCs, HMIs, Controls, and related components.
• Troubleshooting & Repairs: Diagnose and resolve operational and process issues with mechanical, electrical, and chemical treatment systems.
• Field Support: Liaise with customer to provide on-site technical support, site surveys, inspections, maintenance of our equipment for water/wastewater treatment facilities, and provide feedback to Business Units for continuous improvement.
• Customer Training: Educate clients on proper equipment use, routine maintenance, and troubleshooting techniques.
• Regulatory Compliance: Ensure all work complies with local, state, and federal environmental regulations and safety standards.
• Documentation & Reporting: Maintain accurate service records, complete work orders, and provide detailed reports on equipment performance and issues.

Education: 

• Associate or Bachelor degree in Environmental Science, or Engineering, or Mechanical/Electrical Technology, or 5+ years of related field experience.

Required Experience:

• Minimum 2 years technical training in Controls/Programming.
• 3-5+ years operation/troubleshooting experience in Water and/or Wastewater industry
• 3 – 5 years of Field Service experience 
• Experience with ISO9001 requirements desirable.

Knowledge, Skills & Abilities:

• Strong understanding of Water/Wastewater treatment processes, pumps, motors, SCADA systems, PLC/HMI products and associated programming
• Thorough electrical knowledge of Control Panels and VFDs.
• Ability to read and understand mechanical and technical drawings.
• Excellent written and verbal skills. 
• Excellent problem-solving skills and ability to multi-task.
• Computer skills in Microsoft Office Suite.

Licenses and/or Certifications:

• None Required

Travel:

• Ability to travel up to 90%.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Parkson Corporation does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. Benefits include health care (medical, dental, vision) with coverage starting on first day of employment as well as 401(k) with company match and holiday pay. 

Parkson Corporation is committed to a diverse and inclusive workplace. Parkson Corporation is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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