Utility Billing Clerk

Job Full Description

Utility Billing Clerk | Chandler, OK | $35,000-$43,000


Express Employment Professionals is hiring a Utility Billing Clerk for a office in Chandler, OK . This is a full-time office position responsible for utility billing, customer service, and account maintenance.

Pay & Schedule

• $35,000 - $43,000/year
• Monday-Friday
• 8:00 AM - 5:00 PM
• Occasional overtime as needed

Job Summary


The Utility Billing Clerk is responsible for managing utility billing operations, maintaining accurate customer accounts, processing payments, and providing professional customer service to residents and businesses. This role ensures accurate billing and efficient account management for city utility services.

Key Responsibilities

Billing & Account Management

• Generate and distribute utility bills in a timely manner
• Maintain accurate customer account records, including billing history and meter readings
• Process billing adjustments for errors, corrections, and service changes
• Coordinate utility service disconnections and reconnections for delinquent accounts
• Assist with meter reading coordination and ensure data accuracy

Payment Processing

• Receive and process payments (cash, check, and online payments)
• Accurately post payments to customer accounts
• Assist with daily balancing and transaction accuracy

Customer Service

• Respond to customer inquiries regarding billing, balances, and payment options
• Communicate professionally with customers and staff
• Assist with account questions and resolution of billing issues

Reporting & Compliance

• Prepare reports on billing activity, delinquent accounts, and revenue collections
• Ensure compliance with applicable policies and procedures
• Support accuracy and efficiency of billing operations

Qualifications

• High School Diploma or GED required
• Minimum of 1 year experience in billing, customer service, or related field (or equivalent combination of education and experience)
• Valid Oklahoma Driver's License required or ability to obtain one
• Strong attention to detail and accuracy
• Proficient with Microsoft Office and billing software systems
• Strong written and verbal communication skills
• Ability to follow instructions and work independently

Physical & Work Environment

• Office-based position
• Primarily sedentary work (sitting, typing, data entry, and reading)
• Occasional lifting up to 10 lbs
• Repetitive hand and wrist movements
• Occasional walking within office setting

Why Apply?

• Stable full-time municipal office position
• Consistent Monday-Friday schedule
• Competitive salary range of $35K-$43K
• Opportunity to support essential community services
• Weekly pay through Express Employment Professionals

Apply Today!


Express Employment Professionals
3905 N Harrison Ave
Shawnee, OK 74804
View phone number on click.appcast.io




Shawnee, OK
1903
3905 North Harrison
Shawnee, OK 74801