Senior Loan Processor

Job Description

Job Description

We are looking for an experienced senior loan processor to join our tight-knit group of mortgage professionals. The successful applicant will have years of experience in loan processing, excellent attention to detail, and a skilled approach to customer service to help our borrowers navigate the mortgage closing process. We provide the opportunities, the team, and the growth potential to help you achieve your career goals. If this sounds like the ideal job for you, please apply today! Compensation:

$65,000+ DOE plus bonus

Responsibilities:

• Ensure that all loan files, credit packages, and disclosure packages comply with company lending policies, as well as state and federal lending guidelines
• Collect and verify that all loan documentation, such as title insurance, loan applications, credit reports, appraisals, and income and asset declarations are accurate and passed to underwriting promptly for loan approval
• Source and order third party documentation needed for residential home loans, create and maintain the mortgage loan file, and assist underwriters by clearing conditions as requested
• Accurately input loan file documentation into necessary software programs
• Serve as the main point of contact for title companies, real estate agents, mortgage loan officer/ mortgage loan originator, borrowers, and mortgage underwriters to facilitate a timely loan closing

• Review loan applications for completeness and compliance with industry regulations
• Communicate proactively with clients to provide updates and address any concerns throughout the loan process
• Coordinate with underwriters to resolve any issues that may arise during the loan approval process
• Maintain detailed records of all loan transactions and communications in our system
• Identify opportunities to streamline processes and improve efficiency within the loan processing team

Qualifications:

• Several (2-3) years experience of loan processing experience with a mortgage banker or mortgage lending company, bank, or credit union is required
• Excellent attention to detail, customer service, time management, and communication skills are needed
• Working knowledge of the mortgage industry, specifically federal and state regulatory requirements are essential
• Knowledge of current residential mortgage loans such as FNMA, FHA, VA, USDA, and Conventional is crucial -- Commercial loan and Refinance loan knowledge is an added asset
• Intermediate proficiency with MS Office, Loan Origination Software (LOS), and Automated Underwriting System (AUS) are assets

• Encompass experience preferred
• Bilingual Preferred - but not required

About Company

CCM is America’s #1 Retail Mortgage Lender. We have more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C., and Puerto Rico. In 2025, our team closed over 131,000 home purchases — making 1 in 35 homes a CCM home.

Our company has been recognized 10 times on the Inc. 5000 list of America’s fastest-growing private businesses, received many awards for our standout culture, and been named the nation’s top retail lender by  Scotsman Guide and  Mortgage Executive Magazine .

We offer more than 120 purchase, refinance, and home equity solutions — ranging from conventional and jumbo mortgages to government-insured programs from FHA and programs for Veterans and rural homebuyers — and we are a direct lender and approved seller and servicer by Freddie Mac, Fannie Mae, and Ginnie Mae.

Through our dedication to getting it done, we make every mortgage feel like a win.