Receptionist

Job Description

Job Description

Location: Williston, ND
Compensation: $16.00+ / hour (based on experience)
Schedule : Monday–Friday | 7:30 AM – 5:30 PM | No Weekends

Build a Career in a Patient-First Optical Environment

We’re currently looking for a friendly, motivated Receptionist to join our front office team in Williston, ND. This is an entry-level position — perfect for someone starting their career in healthcare or customer service. The role is fast-paced and people-focused, with a key emphasis on communication, organization, and follow-through.

Receptionist Key Responsibilities

• Make outbound calls, send emails and text messages to patients
• Schedule and confirm patient appointments
• Verify and authorize patient insurance
• Respond to phone and email inquiries from current and prospective patients
• Maintain a schedule that is at least 85% booked for our doctors
• Ensure all patient outreach is completed and returned by the end of each day

What Success Looks Like

• A consistently busy and well-booked doctor schedule
• Prompt follow-up on all patient communications — nothing left hanging overnight
• Low no-show and cancellation rates due to great communication and reminders

Receptionist Qualifications

Must-Haves:

• Friendly and professional attitude
• Reliable and punctual
• Legally authorized to work in the U.S.
• No prior experience required — we’ll train the right person!

Compensation & Benefits

• $16.00+ / hour based on experience
• Profit sharing bonus structure (no commission)
• 70% employer-paid health insurance (employee + family)
• Dental, vision, life, and disability coverage
• 401(k) with match (after 1 year)
• PTO + additional unpaid time flexibility
• All training and certification costs covered

Growth Opportunity

Apply Today! Join a team where the focus is on doing what’s best for the patient - every time.

Similar Titles:

• Patient Care Coordinator
• Medical Office Scheduler
• Healthcare Reception Specialist
• Front Desk Patient Liaison
• Medical Scheduling Assistant
• Patient Communications Assistant
• Doctor’s Office Coordinator
• Patient Engagement Representative
• Healthcare Administrative Assistant

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EEOC Statement: We are proud to be an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.