Patient Service Representative - DOPS Ophthalmology- Full -Time

Job Specifics

Career Department


Department of Primary & Specialty Care

Status
Full Time

Shift
8:00am - 4:30pm

Average Weekly Hours
40

Contact
Employment Specialists

Phone


View phone number on click.appcast.io


View phone number on click.appcast.io


Email
View email address on click.appcast.io


Posting Date
Wed, 06/10/2026 - 12:00pm


JOB SUMMARY


Responsible for providing customer centered service in all aspects associated with the front office areas in the Department of Primary and Specialty Care. Must be an expert in processes and customer service areas associated with a Physician clinic. This position is responsible for providing their customers (patients, clinicians, peers) with the most current and accurate information ensuring efficient services offered. Must ensure proper, full service scheduling, registration, patient demographics, insurance information (including changes to insurance), insurance verification, collection of proper co-pays, and communication to patient once patient liability determined.


Requirements Include

• High School diploma or equivalent
• Minimum one year of customer service experience and/or have worked in a healthcare setting
• Previous experience with registration, medical billing, medical records or workers compensation preferred