Program Manager II - BPCI
$56.34 per hourCypress HCM
Program Manager II - Business Process, Continuous Improvement
Location: Mostly remote with 1 day in the San Jose office. Also open to 100% remote in US.
Duration: 10/01/2026 - 11/30/2027 (Contract)
Team: ALEU Sales and Field Ops
Job Description
- We're scaling our Cloud Marketplace program with partners like Microsoft and AWS. The Cloud Marketplace Consulting team is an internal-facing function that enables marketplace transactions and supports partner-driven sales.
- Act as the bridge between Partner Sales Managers and back-end operations to ensure deals are structured correctly and executed smoothly.
- This role primarily supports US teams (Bay Area preferred) with some overlap for global stakeholders in APAC and EMEA; success is tied to helping sales teams close revenue through marketplace and cloud tech partnerships.
- Fast-paced, high-volume role requiring strong attention to detail, ownership, and precise execution.
Responsibilities
- Marketplace Deal Execution & Consulting: Act as subject matter expert on AWS and Microsoft Marketplace programs; partner with sales on pipeline and deal execution; validate deals (product eligibility, structure, compliance); provide consultative guidance on marketplace transactions; track submissions, approvals, and communicate decisions.
- Program & Team Support: Serve as primary liaison for marketplace questions and enablement; improve marketplace processes and Salesforce workflows; manage private offers and track contract timelines; prepare regular updates for sales and leadership.
- Cross-Functional Operations: Work with Legal, Credit, Sales Ops, Finance, Order Management, and others; align stakeholders and resolve blockers to drive deals forward; ensure compliance with internal policies and revenue guidelines.
- Business Analysis & Reporting: Analyze pipeline and marketplace performance to identify trends; build reports using Excel, Salesforce, Power BI, Microsoft Dynamics; maintain strong CRM data hygiene and support campaign tracking.
Qualifications
- Experience in program management, sales operations, or deal support.
- Strong understanding of sales processes and deal lifecycle.
- Subject matter knowledge of AWS and Microsoft Marketplace programs (experience or strong familiarity).
- Advanced Excel (VLOOKUP) and experience with reporting tools such as Power BI.
- Familiarity with CRM systems (e.g., Salesforce, Microsoft Dynamics).
- Proven ability to work in a fast-paced, high-volume environment with strong attention to detail, ownership, and follow-through.
- Experience collaborating cross-functionally with Legal, Finance, Sales Ops, and Order Management.
- Flexible to work US time zones and support occasional global overlap.
Compensation
- Pay Rate: $56.34/hour
Vacancy posted 3 days ago
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