Showroom Consultant

Job Description

Job Description

Showroom Consultant – Full-Time
Location: Fayetteville, NC
Compensation: Base Salary + Commission | Bonuses Available | Competitive Benefits

ABOUT THE ROLE
Are you passionate about design and enjoy helping people bring their visions to life? Tile Inc. is looking for a Showroom Consultant to join our team. In this customer-facing role, you'll act as a design advisor to our primarily retail clients, helping them select tile products that meet both their aesthetic and functional needs. You’ll guide customers through the selection process with confidence, creativity, and outstanding service—from first inspiration to final order.

KEY RESPONSIBILITIES

• Engage with customers to understand their style, needs, and project goals
• Use your design sensibilities to recommend suitable tile options
• Manage sales orders from consultation through completion
• Maintain detailed knowledge of our products (training provided)
• Promote company products and uphold pricing and margin goals
• Provide clear and professional communication throughout the sales process
• Keep the showroom looking fresh, clean, and visually inspiring
• Prepare samples, organize displays, and support commercial clients
• Seek out new business opportunities and follow up on leads

QUALIFICATIONS

• 2+ years of sales or retail experience in a professional setting
• Strong attention to detail and organizational skills
• Proficient in Windows and Google Docs environments
• High school diploma or equivalent (design coursework a plus)
• Basic understanding of design elements—color, proportion, balance, and lighting
• Excellent communication and customer service skills
• Ability to multitask, prioritize, and work both independently and collaboratively

PERKS & BENEFITS

• Competitive base salary with commission opportunities
• Performance-based bonuses
• Paid time off
• Health insurance options
• Retirement plan with discretionary employer match
• Ongoing product and design training

This role may require occasional same-day travel.

Job Types: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour Monday- Friday

Supplemental Pay:

• Bonus opportunities
• Commission pay

Tile Inc is a family owned and operated ceramic and porcelain tile company serving clients across North Carolina. Commercial developers, designers and architects look to us as a resource for technical information; while designers and builders entrust their clients to us for product selection. The experience we create in our showroom while taking customers through the selection process is what sets us apart from the competition. We also stock a large inventory thereby allowing us to provide exceptional service to our customers.

Come to us for:

• Flooring
• Kitchen remodels
• Bathroom remodels
• Backsplashes

Tile Inc. has everything you need. We have experience handling a wide variety of projects and we feel certain we can create exactly the look you want. We are constantly updating and improving our products, and carry tile from dozens of different brands. If you have a special request or idea, let us know. We are happy to accommodate you in any way we can. We go the extra mile to find your tile!

Company Description

Tile Inc is a family owned and operated ceramic and porcelain tile company serving clients across North Carolina. Commercial developers, designers and architects look to us as a resource for technical information; while designers and builders entrust their clients to us for product selection. The experience we create in our showroom while taking customers through the selection process is what sets us apart from the competition. We also stock a large inventory thereby allowing us to provide exceptional service to our customers.\r\n\r\nCome to us for:\r\n\r\n• Flooring\r\n• Kitchen remodels\r\n• Bathroom remodels\r\n• Backsplashes\r\n\r\nTile Inc. has everything you need. We have experience handling a wide variety of projects and we feel certain we can create exactly the look you want. We are constantly updating and improving our products, and carry tile from dozens of different brands. If you have a special request or idea, let us know. We are happy to accommodate you in any way we can. We go the extra mile to find your tile!