Supervisor

Job Summary Supervisor – Revenue Cycle and Patient Access Location: Barnabas Health Medical Group, 67 Route 37 West, Toms River, NJ 08755 Department: Thoracic Surgical Specialists Pay Range: $75,600.00–$106,780.00 per year Status: Salaried | Shift: Day | Req #: 48669 Job Overview RWJBarnabas Health is looking to add a qualified Supervisor to join their team in Toms River, NJ. Responsibilities Maintains positive relationships with all customers, employees, physicians, patients, visitors, and guests. Utilizes a variety of feedback to improve processes and services to meet and exceed customer needs. Uses sound employee relations practices and maintains high levels of visibility and accessibility. Follows through on all customer requests and inquiries in a timely fashion. Utilizes principles of CQI in all work situations. Seeks feedback and recommendations from others to improve quality, processes, and services. Contributes to improving quality services and productivity (takes the initiative to continually evaluate work, report problems, suggest solutions, and try new ideas). Effectively allocates and schedules resources. Able to project and appropriately staff the unit/department to function effectively to demand. Utilizes resources, both labor and non‑labor, to maximize efficiency and quality. Adheres to budgetary guidelines and targets—proactively manages budget variances and causes. Determines priorities and organizes work and time to meet them. Follows sound employee retention techniques; effective selection and interviewing, recognition, fair and timely discipline, and ongoing performance feedback. Interacts constructively, tactfully, and diplomatically with others and resolves conflicts effectively. Demonstrates cultural competency and ability to maintain a diverse workforce. Completes tasks and assignments in a timely, accurate, and efficient manner. Remains positive and focused despite obstacles and setbacks. Demonstrates a sense of urgency in completing assignments. Organizes multiple assignments and/or projects simultaneously to accomplish goals. Assists physicians with patients—including preparing patients and examination rooms, taking initial medical history, taking vital signs, making lab and x‑ray appointments, and explaining preparations to patients. Back‑up for Practice Manager in the absence of Practice Manager in conjunction with Front Office Supervisor. Checks dating of medical supplies or assigns process to other employees. Gives instructions to patients as instructed by physician, nurse practitioner or physician assistant. Qualifications Required: AS Degree. Required: Two to three years’ experience in a related specialty. Preferred: Previous office supervisory or managerial experience. Certifications and Licenses Required CMA Certification or current New Jersey Licensure required for LPN, RN. Scheduling Requirements Day Shift, 40 hours/week. Full‑time schedule. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits and Perks Paid Time Off (PTO) Medical and Prescription Drug Insurance Dental and Vision Insurance Retirement Plans Short‑term and Long‑term Disability Life & Accidental Death Insurance Tuition Reimbursement Health Care/Dependent Care Flexible Spending Accounts Wellness Programs Voluntary Benefits (e.g., Pet Insurance) Discounts through partners such as NJ Devils, NJ PAC, Verizon, and more! Equal Opportunity Employer RWJBarnabas Health is an Equal Opportunity Employer. #J-18808-Ljbffr