Clinical Support Supervisor/Lead Medical Assistant
Full-time
Noorda College of Osteopathic Medicine
We are seeking a highly organized, patient-focused Clinical Support Supervisor to join our growing clinic team. This is a multi-functional role that combines hands-on clinical support with leadership and operational oversight of the clinic’s back-office and clinical support staff. In this role, you will supervise medical assistants and student volunteers while actively supporting providers throughout the full patient care experience. You will play a key role in ensuring efficient clinic operations, exceptional patient care, and strong communication between providers, staff, and patients. Key Responsibilities:
Education and Certification:
- Oversee daily clinical support operations, staffing, schedules, and office flow
- Supervise, train, and support clinical staff and student volunteers
- Monitor clinic schedules, staffing levels, and clinical supply inventory
- Assist with EMR charting templates, scribing, and order management
- Prepare for and assist with procedures, including functioning as first assist for sterile procedures
- Manage patient visits from intake through follow-up, including rooming, HPI summaries, orders, referrals, and prior authorizations
- Coordinate patient communication, education, follow-up care, and test results
- Serve as a liaison between patients, providers, and external referral partners
- Complete clinical and administrative tasks as assigned
Education and Certification:
- Minimum of High School Diploma or GED
- CMA, CNA, EMT, phlebotomy or on-the job training in a clinical support position required
- Additional administrative and/or medical related education/certifications are a plus
- Active BLS certification
- Minimum 1-year prior experience working in a healthcare setting (volunteer and/or student experience will be considered)
- Minimum 1-year related experience (customer service, patient care, athletic training, etc.)
- Full-time | Mon–Fri, 9:00am–5:00pm (flexibility required)
- On Site
- Paid holidays and PTO
- Competitive salary range commensurate with experience and education.
- Generous benefits package with many choices and options:
- Health Insurance Plans (various options)
- Health Savings Account
- Flexible Spending Account
- Dental & Vision Plans
- Short-Term & Long-Term Disability Insurance
- 401(k) Matching
- Basic Life & Supplemental Life Insurance
- Employee Assistance Program (EAP)
- Paid holidays and PTO
- Other Employee Perks
Vacancy posted 1 day ago
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