Trading Desk Support Engineer: Automate, Troubleshoot & On-Call
Geneva Trading LLC USA
Geneva Trading in Chicago is hiring a Trade Support Engineer to serve as the main liaison between traders and IT. You'll respond to technical issues, onboard new traders, and improve systems through automation. The role requires 2+ years of experience in a similar position, knowledge of trading exchanges such as CME or ICE, and proficiency in scripting languages like Python or Bash. Compensation includes a salary range of $100,000 - $130,000 with potential bonuses. #J-18808-Ljbffr
$110k - $135k
...Trade Desk Support Engineer Chicago Founded 20 years ago and headquartered in Chicago, the DV Group of financial services... ...and driving efficiency/stability improvements/automation with scripting Troubleshooting and resolution of complex systems issues Production...SuggestedWorldwideFlexible hours- DV Trading is looking for a Trade Desk Support Engineer in Chicago. The role involves providing L1 to L3 support for technical issues, monitoring critical trading systems, and ensuring production stability. Candidates should have a minimum of 3 years relevant experience...SuggestedRemote jobWork at office
$100k - $130k
...Founded in 1999, Geneva Trading is a premier global... ...looking for a Trade Support Engineer to be the primary point... ...for our trading desks. You will sit between... ...are the person they call. Troubleshoot & Fix: Investigate issues... ...(Python or Bash) to automate repetitive tasks and...SuggestedWeekend work- ...A leading trading technology firm seeks a Senior Trade Support Engineer in Chicago, IL. This role involves troubleshooting live trading issues, automating processes, and collaborating with traders and developers. The ideal candidate will have advanced Linux knowledge,...Suggested
$200k - $225k
...Senior Trade Support Engineer Chicago Trading Company (CTC) is a premier... ...thinking Traders, we are proud to call ourselves an industry... ...traders and developers to troubleshoot critical live trading issues... ...and escalate as needed. Automate workflows and manual processes...SuggestedFor contractorsWorldwide$120k - $145k
...Tempus, Inc. is looking for an IT Service Desk Manager in Chicago to oversee daily operations and drive innovation through automation and AI. The ideal candidate will lead a team providing technical support, ensuring high availability and user satisfaction. With a focus...$32 - $37 per hour
...application process. Help Desk Technician I Oak... ...-level technical support to end users... ...tickets, phone calls, and in-person... ...level support or engineers. Look for ways to... ...efficiency, including automation opportunities and... ...concepts and troubleshooting (Wi‑Fi, DNS, VPN,...Hourly payWork at officeLocal areaRemote work3 days per week$120k - $145k
...Tempus AI is seeking an experienced IT Service Desk Manager to lead their Service Desk team in Chicago. This critical... ...daily operations and driving strategic modernizations using automation and AI to enhance support efficiency. The ideal candidate has over 5 years in IT...- ...technical Application Support Engineer to join its Front... ...across mission‑critical trading, booking, pricing, and... ...for alerting, automation, data reconciliation,... ...Front Office traders and desk heads, with clear, concise... ..., and order flow troubleshooting across OMS/EMS platforms...
$75k - $100k
...technology firm in Chicago seeks a Senior Support Engineer to provide technical support for internal... ...communication skills. Responsibilities include troubleshooting payment issues, creating documentation, and participating in on-call support. This role offers a competitive...Flexible hours- ...candidate will assist in determining suitable software and providing technical support for end-users’ computers. The role requires proficiency in handling help desk calls, troubleshooting connectivity issues, and supporting various software applications. Strong communication...
- ...Title: Deskside Support engineer Location: Chicago, IL Onsite Contract... ...support within a dynamic trading environment. Acting as a single... ...resolution through direct troubleshooting, escalation, or by sourcing... ...service quality and reduce call volumes. Document solutions...Contract workWork at officeLocal areaRemote work
- ...IT Service Desk Engineer – 6 Month Contract to Hire, Chicago, IL... ...to the criticality. The IT Support team has ownership of ensuring... ...will leverage procedures and automation developed within the team... ...reduce recurring issues by troubleshooting to understand and fix the root...Contract workTemporary workWork at officeImmediate startShift work
- ...always-on customer support across the... ...the company help desk for one single system... ...Technical Support Engineer team is looking for... ...‑solving and troubleshooting, with the end goal... ...but outbound phone calls are part of our... ...with workflows and automation to drive...Full timeWork at officeWork from home2 days per week3 days per week
- ...Trade Support Engineer Our client is an innovative, highly technical trading firm that helps the... ...works closely with production trading desks to maximize the efficiency of the team... ...Responsibilities (20% of your time): Create automated scripts and applications to improve...
$87.5k - $145k
...You'll Do: As a Trade Support Engineer, you'll sit on the front... ...and trading desk hardware. Write scripts to automate repetitive workflows and... ...and accelerate your own troubleshooting. Collaborate closely... ...participation in an on-call / weekend rotation....Full timeCasual workWork at officeRelocation packageShift workWeekend work- Alpha-Baking-Co.,-Inc. in Chicago seeks a skilled Help Desk Analyst to provide technical support to employees and clients. Responsibilities include diagnosing IT issues, installing software, and providing remote assistance. Candidates should have a high school diploma,...Full timeRemote work
$85.81k - $95.21k
...About the Role: The Senior Service Desk Analyst supports the IT Helpdesk, Printers, Desktops, Laptops... ...1 and 2 ServiceDesk resource for troubleshooting and diagnosing software, operating... ...management processes. Willing to be on call (24x7x365) as part of a rotation if needed...Temporary workLocal areaImmediate startFlexible hours$26.75 - $34.5 per hour
...of Financial Services is to support the core mission of the University... ...and guides end‑users through troubleshooting procedures. Uses fundamental... ...scripts for the help desk; and providing technical assistance... ...application process should call (***) ***-**** or submit a request...Hourly payFor contractorsWork experience placement- .... Keep accurate tracking of all assets supported by the client. Provide technical support... ...and their network connectivity. Troubleshoot software and hardware issues and identify... ...duties. Skills and Requirements – Help desk calls Setup of new computers with required applications...Work at office
- ...Customer Support Specialist Provide customer support for desktops, laptops... .... in a fast-paced corporate help desk environment. This involves logging calls into the problem tracking system... ...and software programs. Troubleshoots and restores routine technical service...
$80k - $90k
...a global proprietary trading firm that leverages state... ...a hands-on Desktop Support Engineer to join our systems... ...Execute physical desk moves, hardware setup... ...remote users and VPN troubleshooting ~ Basic networking... ...Ability to work the on-call rotational shift once...Full timeWork at officeRemote workFlexible hoursShift work- ...executing around 50 million trades and clearing 205... ...Marex is seeking a Trade Support Team Lead who will be... ...managing the Chicago desk whose responsibilities... ...in audit reporting, troubleshooting and anything additional... ...identify improvements and automation opportunities. Must be...Immediate startMonday to FridayShift workAfternoon shift
- ...Service Desk Technician, Chicago, IL This Service Desk Technician... ...provide hands-on technical support related to computer systems,... ...Provide tier 1 and 2 (First Call Resolution) support to... ...solving skills. ~ Experience troubleshooting Windows Operating Systems, Mac...Local areaRemote work
- ...Service Desk / Helpdesk Technician, Level 2, Chicago, IL... ...will provide hands-on technical support related to computer systems,... ...Provide tier 1 and 2 (First Call Resolution) support to employees... ...solving skills. - Experience troubleshooting Windows Operating Systems, Mac...Second jobWork at officeLocal areaRemote work
- ...Searching for a well-rounded Help Desk team member here in the greater Nashville... ...in Windows, VPN Browsers and has basic troubleshooting abilities.This is an exciting opportunity... ...and Requirements - 4+ years of call center or help desk experiencePassword Rest...
- ...Help Desk Technician, Chicago, IL The Help Desk Technician... ...primarily responsible for first-line support to firm users and any guests... ...- Promptly respond to and troubleshoot Help Desk requests by phone,... .... - Provide after hours on-call support according to...Work at officeShift work
$75k - $85k
...Service Desk Technician AssetMark is a leading strategic provider... ...play a vital role as you troubleshoot and resolve customer system... ...questions they may have. You will support office users as well as... ...queue, walk-ups, direct emails, calls or chats. Monitor the...Work at officeLocal areaRemote workFlexible hoursShift work$73k - $79k
...Are you a skilled technology support professional who thrives in fast... ...service? As a Service Desk Analyst II, you'll play a key... ...productive. In this role, you'll troubleshoot a wide range of desktop,... ..., technology updates, on-call rotations, and occasional overtime...Work at officeRemote workWorldwideFlexible hours$65k - $75k
...administration. Our platform automates the entire product... ...’ll Do As a Software Support Engineer, you will support IT... ...involves advanced troubleshooting and resolution of... ...such as JIRA, Service Desk, etc. Demonstrate up‑... ...role (account manager, call center, help desk, software...Contract workTemporary workWork experience placementWork at officeImmediate startWorldwideFlexible hours2 days per week
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