Experienced Veterinary Receptionist - Aiea, HI

Aloha Affordable Veterinary Services Hiring Experienced Veterinary ReceptionistAloha Affordable Veterinary Services is hiring an experienced Veterinary Receptionist. Position details include a full-time role with competitive compensation based on experience, skill set, and future performance. The schedule is a rotating four-day workweek with hospital hours from Monday to Friday, 8:00 AM to 5:00 PM.The benefits include financial rewards that grow with you, wellness and peace of mind, professional growth and recognition, and lifestyle perks you'll appreciate.Are you passionate about providing exceptional client service while helping pets and their families access high-quality veterinary care? Aloha Affordable Veterinary Services is looking for an experienced Veterinary Receptionist to join our team of compassionate professionals in Aiea, HI. We're committed to providing high-quality veterinary care at an affordable cost to our community, and our reception team plays an essential role in making that mission possible.Our receptionists are among our most valued team members. From welcoming clients and keeping the day organized to supporting clear communication between pet owners and the medical team, you'll help create a positive experience for every person and pet who walks through our doors. You'll also have the opportunity to work with rescue groups and animals in need from throughout Oahu while enjoying a four-day workweek and a team that knows how important life outside of work is, too.Why you'll love it here includes enjoying a rotating four-day workweek, working daytime hospital hours, being part of an innovative, dynamic, and fun-loving veterinary team, helping provide high-quality veterinary care at an affordable cost to the community, working with rescue groups and animals in need from throughout Oahu, making a meaningful difference for pets and the people who love them, enjoying a workplace that values and appreciates exceptional client service, taking advantage of professional development and continuing education opportunities, feeling supported with competitive compensation, comprehensive benefits, and occasional bonus opportunities, and building a rewarding veterinary career while maintaining an excellent work-life balance.What you'll do includes welcoming clients and patients with professionalism, warmth, and compassion, providing exceptional customer service throughout the client experience, answering incoming phone calls and assisting clients with questions and requests, scheduling and coordinating veterinary appointments, helping maintain an organized and efficient reception area and daily workflow, communicating clearly with clients, veterinarians, and veterinary support staff, maintaining accurate client and patient information and records, supporting clients with compassion and professionalism, including during stressful or emotional situations, using a basic understanding of animal behavior and veterinary care to support effective client communication, multitasking and prioritizing responsibilities in a busy veterinary environment, working independently on assigned responsibilities while also taking direction from hospital leadership and team members, following oral and written instructions accurately, collaborating with teammates to create a positive experience for clients and patients, supporting the hospital's work with rescue organizations and animals in need, and contributing to an innovative, supportive, and fun-loving team environment.What you'll bring includes previous veterinary reception or relevant veterinary client service experience, ability to multitask, prioritize, and manage time efficiently, ability to work independently on assigned tasks and accept direction when needed, ability to understand and carry out oral and written instructions, basic understanding of animal behavior and veterinary health care, a genuine passion for working with animals and their owners, strong interpersonal and communication skills, ability to communicate effectively with pet owners and veterinary team members, strong attention to detail and commitment to maintaining accurate patient records, a compassionate, dependable, and team-oriented approach, ability to remain organized and productive in a busy veterinary environment, and availability to work the rotating four-day schedule.Physical requirements include ability to sit or stand for extended periods, ability to lift up to 50 pounds, and ability to perform the physical responsibilities associated with a busy veterinary hospital environment.The extras you'll actually feel include a rotating four-day workweek that gives you more time outside of the hospital, a Monday-Friday hospital schedule with hours from 8:00 AM-5:00 PM, the opportunity to support rescue groups and animals in need throughout Oahu, a team that recognizes how valuable exceptional reception and client service professionals are, quarterly team rewards bonus program and occasional bonus opportunities, professional development and continuing education support, free or discounted lab work for employee pets, discounts on veterinary services, products, and pet food, a vibrant online community where teammates can share ideas, exchange experiences, and support one another, and an innovative, dynamic, and fun-loving team that values your contribution.Benefits you can't beat include financial benefits, wellness benefits, workplace benefits, and lifestyle benefits.Join our team! At Aloha Affordable Veterinary Services, our Veterinary Receptionists are more than the people behind the front desk. You're an important connection between our clients and medical team, an advocate for an exceptional client experience, and an essential part of our mission to make high-quality veterinary care accessible to our community.If you're an experienced veterinary receptionist who wants to feel valued, enjoy an excellent work-life balance, help animals in need, and become part of an innovative and fun-loving team, we'd love to hear from you. Apply today and come grow with Aloha Affordable Veterinary Services!Diversity, equity, inclusion, and belonging are core values at Aloha Affordable Veterinary Services and Vetcor. We are passionate about building and sustaining inclusive and equitable working and learning environments for all employees. Every team member enriches our workplace by bringing different perspectives and experiences. That's why we're committed to a culture where employees can be their authentic selves, feel a true sense of belonging, and are empowered to reach their highest potential.