IT Help Desk Support
$72k - $76kiiicareer | Interesse International Inc.
Market Consultant @ iiicareer | Master of Information Science Location: New York, NY Work Style: Hybrid (Minimum 3 days/week in-office; additional in-office days as needed) Division: Customer Support Division Employment Type: Full-time (Exempt) Salary Range: $72,000 – $76,000 / year Target Bonus: 6% (based on company, division, and individual performance) Working Hours: Monday–Friday, 9:00 AM – 5:00 PM Benefits: Medical, Dental, Vision Insurance, 401(k), PTO, and more Experience Level: 1–3 years About the Role Provide technical assistance and support for incoming inquiries and issues related to computer systems, software, and hardware. Respond to support requests in person, by phone, or via email. Install, configure, modify, and repair computer hardware and software, and provide basic user training on computers and telecommunications systems. Key Responsibilities Serve as the first point of contact for IT-related inquiries via phone, email, or in person Provide remote and onsite troubleshooting using diagnostic techniques Install, configure, modify, and repair computer hardware and software Identify issues, determine appropriate solutions, and guide users through problem resolution Escalate unresolved issues to the appropriate next-level support teams Record incidents, resolutions, and follow-ups in the ticketing system Manage password resets and basic account support Reimage PCs and replace or repair damaged hardware as needed Prepare and maintain technical documentation, FAQs, and user guides Train users on proper use of hardware, software, and IT systems Share user feedback and suggest improvements to internal procedures Required Skills & Qualifications Bilingual: Fluent in English and business-level Japanese 1–3 years of experience in IT user support, help desk, or desktop support Basic knowledge of computer hardware, operating systems, and common business applications Strong communication and customer service skills Ability to troubleshoot issues methodically and explain solutions clearly to non-technical users #J-18808-Ljbffr
- ...view more details about this job. We are looking for a hands‑on IT Support Specialist to support daily IT operations across our New Jersey... ...Assist with IT equipment setup, tracking, and recovery Help ensure operational systems (e.g. printing, access, connectivity...SuggestedPart timeInternshipWork at office
Austin Community College
New York, NY5 days ago $20 - $24 per hour
A leading IT services provider is seeking a remote Service Desk Technician for a long-term contract. This role involves providing technical assistance and support for employees, ensuring the resolution of time-sensitive IT incidents. Responsibilities include managing support...SuggestedHourly payLong term contractRemote workShift workPomeroy
New York, NY4 days ago$24.48 per hour
...CUNY City College of New York is seeking a part-time IT Support Assistant to support technical operations at the college. Responsibilities include providing tier 2 support, troubleshooting hardware and software issues, and assisting with IT projects. Minimum qualifications...SuggestedHourly payPart timeCUNY City College of New York
New York, NY1 day ago- ...Core BTS, Inc. is seeking a qualified Computer Support Technician to join our team in New York. This full-time position involves providing IT support directly to K-12 clients, assisting students, staff, and administrators with their hardware and software issues. The ideal...SuggestedFull time
Core BTS
New York, NY4 days ago - ...WheelHouse IT is seeking a Tier 1 Support Technician to join our Service Desk team. This is a remote position aimed at providing exceptional customer service and technical support. Candidates must have experience with Managed Service Providers and be comfortable troubleshooting...SuggestedContract workRemote work
WheelHouse IT
New York, NY4 days ago - ...and former YC founders Build a massive, fast-growing business with billions in revenue About the Role We're looking for an IT Support Analyst to help deliver an exceptional technology experience for our employees. You'll support a distributed workforce by resolving...Full timeWork at officeRemote workFlexible hours
Handshake
New York, NY4 days ago - ...America is looking for a qualified Computer Support Technician to join an elite professional... ...per week) resource capable of performing IT support activities. The resource will be... ...vary based on client needs. Respond to help desk tickets and assist users with hardware and...Full timeTemporary workFlexible hours
Core BTS
New York, NY1 day ago - ...Job Description Job Description We are looking for an IT Application Support Specialist to support daily application performance and help employees work efficiently across critical business systems in New York, New York. This contract position with permanent potential...Permanent employmentContract work
Robert Half
New York, NY16 days ago $99k - $125k
POSITION SUMMARY The Manager, IT Support oversees the full spectrum of IT support operations, delivering hands-on technical assistance,... ...ESSENTIAL FUNCTIONS/RESPONSIBILITIESDay-to-Day IT SupportRespond to help desk tickets and fulfill technology support requests from...Full timeWork at officeLocal area- ...About the job IT Desktop Support Analyst IT Desktop Support Analyst needs 3 years IT Desktop support experience IT Desktop Support Analyst... ...appropriate. Dedicated C-Suite support New York office. Resolve help desk issues including troubleshooting hardware and software...Work experience placementWork at officeRemote workWeekend work
Global Channel Management
New York, NY5 days ago - ...Job Description Skip Hop is seeking an IT Support Analyst that will assist the Skip Hop Team in resolving any procedural or operating issues related to use of IT applications, products, or services. The IT Support Analyst will be responsible for differentiating when complex...Remote work
Skip Hop
New York, NY19 hours ago - ...troubleshooting and resolution of client support requests. Operating as a team, we address... ...profile transition are completed by the Help Desk. Client satisfaction and communication when... ...procedures. Provide support for all user IT related issues; work with available...Work at officeRemote work
6AM City
New York, NY2 days ago - Job Title: Tech Support Specialist Position Type: Full-Time, Remote Working Hours: U.S. client... ...like Zendesk, Freshdesk, Jira Service Desk, or ServiceNow. Diagnose and resolve Level... ...(Minimum): 1-2 years technical support, IT helpdesk, or customer-facing troubleshooting...Full timeRemote workShift workWeekend work
- ...Position Overview MetroSys is seeking a customer-focused Onsite IT Support Technician to provide hands‑on technical support for end users and office infrastructure within a corporate enterprise environment. This role serves as the primary onsite IT resource, supporting...Work at officeLocal areaRemote work
MetroSys Inc
New York, NY5 days ago - Position: IT Desktop Support Engineer Backfill / On-need basis (When the primary engineer is on a leave - planned/unplanned, we will... ...unable to resolve, escalate to vendors in accordance with Help Desk escalation processes. Maintain overall ownership of user...Long term contractWork at office
Sky Systems
New York, NY1 day ago - ...U.S. without sponsorship or visa.** Our client is seeking an IT Support Specialist to join its growing IT team supporting a fully remote... ...continuously learning new technologies. As part of a growing help desk organization, you'll provide frontline technical support, manage...Remote work
Emergent Staffing Services
New York, NY4 days ago - ...The IT Support Specialist’s primary responsibility will be responding to and resolving Help Desk support requests. The ideal candidate will have experience with hardware, software, Active Directory account management, and general application troubleshooting. Secondary...Work at officeRemote work
Lakefield Veterinary Group
New York, NY3 days ago $44.34 - $50 per hour
...Title: IT Support Analyst II Location: Midtown Org Unit: IT Operations Work Days: Weekly Hours: 35.0... ...accordance with service level agreements. Contributes to and helps maintain the Knowledge Base. Coordinates and executes large...Work at officeLocal areaRemote workRelocationFlexible hoursNight shiftEarly shiftWeill Cornell Medical College
New York, NY5 days ago$70k - $90k
...role, you will be providing technical solutions and support to all internal teams at Terraformation to help the company achieve its mission. Our goal as an Information... ...expertise. At least 2 years of experience providing IT support to an organization Excellent written and...Work at officeLocal areaRemote workWorldwideGrabJobs
New York, NY5 days ago- ...Senior IT Support Specialist We are seeking a highly skilled, customer-focused IT professional to serve as the senior-most escalation... ...on them, and be the final internal resource when standard help desk support can't resolve an issue. Core Responsibilities...Work at office2 days per week
WB Engineers+Consultants
New York, NY3 days ago - ...further inquiries regarding the following opportunity, please contact our Talent Specialist, Meghna at (***) ***-****. Title: IT Desktop Support Technician Location: Canton,NY Duration: 12 Months with possibility of extension based on demand. Schedule:...Remote workMonday to Friday
- ...and are provided with tremendous opportunities for professional growth. The Role We are looking for a dedicated, full‑time IT Support Technician to support our day‑to‑day helpdesk operations at Interdependence and its affiliated companies. This role will be responsible...Full timeRemote workWorldwide
INTERDEPENDENCE INC
New York, NY4 days ago - ...Future with Us - EquipmentShare is Hiring an IT Support Specialist I At EquipmentShare, we’re not... ...energy and drive to their work, and help us build the future of construction. Primary... ...least 1+ years of experience in a help desk or customer service environment is needed...16 hoursFull timeWork at officeNight shiftWeekend work
EquipmentShare
New York, NY2 days ago $15 - $21 per hour
A certified Small Business in the United States is seeking a dependable part-time IT Support Desk Analyst to provide first contact IT support. Candidates should have experience in IT support, be able to communicate across technical levels, and reside in a HUBZone. The role...Remote jobHourly payPart timeFlexible hours- Tyson & Mendes is seeking an IT Help Desk Technician to provide remote support for firm employees nationwide. You will troubleshoot issues, guide users, and support multiple locations and platforms including WAN/LAN, Microsoft 365, and Windows. Ideal candidates have 2+...Remote jobShift work
- ...ROLE: IT Support Analyst REPORTSTO: IT Manager LOCATION: Houston, Texas Corporate Office (Onsite... ...Service Management or a similar service desk platform. Provide onsite Houston office... ...experience in IT support, desktop support, help desk, service desk, technical operations,...Temporary workWork at officeRemote work
Venterra
New York, NY1 day ago - ...Description: The Hardware Technician (IT Field Support Specialist 2) provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Conducts sites surveys; assesses and documents current...Remote work
GrabJobs
New York, NY2 days ago - ...Title: IT Support Technician Location: Brooklyn NY 11201 On-site/Remote/Hybrid: Initial Onsite later Hybrid Duration: 12 Months Required Skills Overview: This position's primary responsibility is to provide onsite technical support for the...Work at officeRemote work
InterSources
New York, NY2 days ago - ...Information Technology Professional (IT/CTN/IS) Category / Component... ...and communication systems that support naval operations; as a... ...track adversary activity, and help protect Navy networks and critical... ...and watch floors; mix of help desk and user support, network and systems...ApprenticeshipWorldwideShift work
US Navy
Ventnor City, NJ1 day ago - ...Maxima Consulting is an IT consulting company founded in 1993 in... ...America, Europe, Asia, and Australia help organizations of all shapes and... ...assurance, maintenance & support, and cybersecurity challenges,... ...issues submitted to the IT Service Desk. It's designated for "on...Shorter hours
Maxima Consulting
New York, NY5 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Help Desk Support. Be the first to apply!
