Front Desk Agent
Full-time
SAIRAM OF FAYETTEVILLE NC
Job Description
Job Description
Sleep Inn is seeking a dedicated and customer-focused Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for our guests and play a crucial role in providing an exceptional experience.
Key Responsibilities:
- Greet and assist guests in a friendly and professional manner
- Check-in and check-out guests efficiently
- Handle reservations and inquiries via phone, email, or in-person
- Process payments and maintain accurate records
- Provide information about hotel facilities and services
- Address guest concerns and resolve issues promptly
- Collaborate with other team members to ensure smooth operations
Qualifications:
- Previous experience in front desk or customer service roles
- Familiarity with Choice Hotels systems is a plus
- Strong communication and interpersonal skills
- Ability to handle multiple tasks and prioritize effectively
- Attention to detail and excellent organizational skills
- Flexibility to work part-time hours, including 2nd and 3rd shifts
Vacancy posted 25 days ago
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