Assistant Manager - Mayo Clinic Store

Benefits Highlights Medical: Multiple plan options. Dental: Delta Dental or reimbursement account for flexible coverage. Vision: Affordable plan with national network. Pre‑Tax Savings: HSA and FSAs for eligible expenses. Retirement: Competitive retirement package to secure your future. Responsibilities The Mayo Clinic Store Assistant Manager is responsible for the day‑to‑day operations of the retail medical supply store or supporting work centers. This individual oversees employees and job functions that include staffing (hiring and firing), coaching and employee development. Optimizes work center productivity, resolves service issues and develops and maintains policies and procedures. Responsible for maintaining excellent product selection, presentation standards and proper pricing. Works closely with or reports to the Mayo Clinic Store Revenue Cycle Manager to ensure proper product and claim billing and Medicare/Medicaid compliance. Maintains compliance with HIPAA and other third‑party payer requirements. May perform special projects at the discretion of the Manager. Works with Management staff for all stores to ensure staff are adequately cross‑trained and maintain competencies with processes, policies and procedures. The candidate must also possess strong customer service, interpersonal, and leadership skills. During the selection process, you may participate in an OnDemand (pre‑recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re‑record your answer to each question. Mayo Clinic will only see the final recording. The completed interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps. This vacancy is not eligible for sponsorship. We will not sponsor or transfer visas for this position. Also, Mayo Clinic does not participate in the F‑1 STEM OPT extension program. Qualifications High school diploma required. Bachelor’s degree preferred. 2+ years of related experience required with a Bachelor’s degree; 4+ years of related experience required with a high school diploma. Must be customer service oriented and possess strong skills in team building, communication, decision making, problem solving, goal setting and business sense. Knowledge of medical terminology, exposure to durable medical equipment and HCPCS coding and billing preferred. Prior Lead or Supervisory experience a plus. Valid driver’s license if applicable. Exemption Status Exempt Compensation $67,371.20 – $90,958.40 / year Benefits Eligible Yes Schedule Full Time Hours/Pay Period 80 Schedule Details Monday – Friday 8‑5 Weekend Schedule n/a International Assignment No Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E‑Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I‑9 to confirm work authorization. Recruiter Tavy Smalls #J-18808-Ljbffr Mayo Clinic